Customer Success Manager - Series C HR Tech

Project:

• Retain a certain level of customer satisfaction according to internal metrics
• Support the existing and new APAC Customers.

Role:

• Conduct Customer Analysis and reporting to provide internal intelligence and insight to the organization, including Sales and Marketing teams
• Implement and manage customer onboarding, guiding and training customers to familiarize with the platform

Must-have's:

• 2-3 years of experience in customer success or account management for enterprise software, preferably with experience working with customers in the ANZ region
• Demonstrated experience in successfully managing and coordinating the delivery of technical/software-led projects

Level / Grade:

• Mid-level - under the customer success department and reporting to the Head of Customer Success

Location:

• Hybrid (2 days a week in the office) based in KL

Recruiter:

Nicolas Lebrun - nico.l@capcon.asia

Learn more & connect with the recruiter: https://linktr.ee/nico_capcon

To apply:

Please do click the "apply" button or via our careers page below.

https://www.careers-page.com/capcon-asia/job/L68749X5