SALES COORDINATOR/ADMINISTRATOR (INDOOR)

Involves managing the administrative side of sales orders, including order processing, coordinating logistics for product delivery, while also handling some basic sales support tasks like customer inquiries and order follow-up, essentially acting as a bridge between sales and the logistics team.

Key Responsibilities

• Order Processing:
  • Receiving and processing customer sales orders accurately.
  • Verifying stock availability and confirming delivery timelines.
  • Generating necessary sales documentation like invoices, packing slips, and shipping labels.
• Logistics Coordination:
  • Arranging delivery schedules with logistics providers.
  • Tracking shipment status and updating customers on delivery progress.
  • Managing customs clearance procedures for international shipments.
  • Liaising with freight forwarders to ensure timely and efficient delivery.
• Sales Support:
  • Answering customer inquiries regarding product availability, pricing, and delivery.
  • Following up with customers on outstanding orders.
  • Assisting with sales-related administrative tasks like preparing sales reports and customer data management.
• Administrative Tasks:
  • Maintaining accurate customer records and data entry.
  • Filing and organizing sales and logistics documents.
  • Handling basic accounting tasks related to sales orders.

• Diploma/Bachelor Degree holder in various study courses, especially those in Business Management/Supply Chain.
• Proficiency in English and Mandarin as an extra advantage.
• Proficiency in Microsoft Office Suite: Strong skills in Excel, Word, and Outlook for data management and document preparation.
• Logistics Knowledge: Understanding of shipping procedures, customs regulations, and freight terms.
• Customer Service Skills: Excellent communication and interpersonal skills to interact with customers and address inquiries.
• Attention to Detail: Ability to accurately process orders and maintain detailed records.
• Organizational Skills: Efficiently managing multiple tasks and prioritizing work to meet deadlines.

Job Type: Full-time

Interested candidates please submit your application through Jobstore.