Leasing Manager

You are to oversee the leasing of multiple building space, both Residential and Commercial. Your job is to ensure that each unit of space in the building assigned to you is leased out as quickly as possible. You must be responsible for processing all confirmed leasing documentation and ensuring work requests are completed in a timely manner. You are to manage all tenant expectations and requests quickly and systematically. Planning of events and creating tenant engagement when there is a new project nearing completion to ensure leasing of the retail space is completed without any issues.

Responsibilities:

• Lead tours of the property and build rapport and follow up with potential tenants.
• Formulate and implement marketing and leasing strategies.
• Participate in and implement tenant retention programs.
• Conduct walk-throughs and inspect the community grounds and models to ensure cleanliness.
• Conduct viewings with corporate tenants, negotiate RFP & lease agreements, and attend to tenancy-related matters.
• Assist tenants in completing lease paperwork, and process deposits and rent payments.
• Respond to all leads generated within a reasonable amount of time and maintain documentation of calls and visits.
• Support the Leasing team in planning and implementing tenancy mix in the retail mall.
• Identify and short-list suitable tenants and retail concepts for the mall.
• Initiate discussions with potential tenants, negotiate the lease, and finalize rental and other terms and conditions.
• Ensure tenants adhere to the lease terms. Follow up through execution to the opening of the store.
• Establish and maintain good landlord-tenant relationships. Resolve any tenant concerns and issues as soon as possible in the interest of the betterment of the mall.
• Prepare and maintain tenancy agreements, management reports, as well as documents regarding lease transactions.
• Liaise closely with inter-departments on matters pertaining to rental and deposit collection, fit-out, operations, and insurance, as well as monitor and analyze tenants’ sales and overall performance.
• Conduct market research on shopping centers to keep abreast of retail property development in the market.
• Negotiate leases and attend to tenancy-related matters.
• Liaise with tenants and solicitors on issues regarding tenancy agreements and documents.
• Review and verify lease documents, management reports, as well as documents regarding lease transactions.
• Develop and maintain professional standards within the Leasing team and maintain the integrity of Leasing systems and reports.
• Prepare rental budgets and cash flows.
• Initiate forward planning, conduct market research from time to time, and identify market trends.
• Cultivate good relations and strong networks with real estate consultants, tenants, and our partners/vendors/agents.
• Provide inputs in tenant engagement programs & commercial marketing collaterals/tools.
• Prepare office rental reports, tenancy schedules, and prospect reports.
• Assist with the preparation of marketing collaterals & tools.

Requirements:

• Candidate must possess at least a Degree or Diploma in Marketing/Business Studies/Estate Management or relevant field.
• Minimum 5 years’ experience within the property sales and marketing environment, especially in the leasing of retail lots.
• Proficient in English, Bahasa Malaysia, and Mandarin to communicate well with Chinese-speaking associates or tenants.

Personal Attributes and Other Requirements:

• Team player with good communication skills and customer-focused.
• Able to provide good and sound advice to tenants at all times.
• Good listener.

Retail & Consumer Products - 101-1,000 employees

Hatten Group is an established company in Malacca with three core businesses comprising property development, investment, and management. We are strongly committed to each person within the Hatten family, to help each one of us realize our full potential. We offer opportunities for fulfilling careers, continuous professional development, and personal growth to all employees. Hatten Group is now embarking on an exciting expansion program and is looking for motivated and committed individuals with good academic results or a professional track record, with strong communication and interpersonal skills. If you are ambitious and able to thrive in a fast-paced environment, JOIN US NOW, IN HATTEN U EXCEL INDEPENDENTLY!