Manager, OPS FCSO Screening

Add expected salary to your profile for insights

The Name Screening Process sits in the 1st line of Defence within Financial Crime Surveillance Operations (FCSO). The team has the ongoing responsibility to deliver an optimal, efficiency and effective screening solution to monitor Sanctions and AML risks across the organization. The role Analyst is to support the Screening team in terms of the MI and Data Analysis required to ensure the all teams are aligned on projected volumes, Straight through processing percentages, the system is working within normal parameters and align to the priorities of FCSO and the Bank.

• Keep abreast of market developments (technologies, best practices, competitor strategies)
• Works with Conduct & Financial Crime Compliance (CFCC), Business/Functions and Financial.

Support the Name Screening Solution for the Segment/Function from initial introduction, lifecycle management, ongoing assessment and optimization. This is also inclusive of any auxiliary support process (eg. S8, Lists, Screening Solution). The Product Management position ensures robust controls and oversight as reflected through the Residual Risk of the Name Screening process, the BRM, results of independent assessment (GIA, Assurance, Regulatory, etc). The candidate is expected to not only maintain these robust controls but also identify efficiency opportunities without impacting effectiveness. The candidate at a minimum will support the following:

• Support for the BRM report, accuracy of information within, own the meeting schedule/frequency and chair the meeting.
• Support for the Data Management Framework SLA, metrics, risk assessment on issues/gaps and associated engagements with the data owner.
• Ongoing assessment on the performance of the screening solution. This includes and not limited to the i) number of alerts/cases/hits generated ii) proactive assessment on alert/case/hit volumes and if within expected range (i.e. identification of abnormal volumes) iii) the risk relevance iv) the underlying drivers of alerts/cases. v) efficiency opportunities.
• If needed, provide impact assessment on new products, channels and clients/non-clients so as to appreciate downstream impact and required technical and operational support.
• Assess and understand risk profiles of products, channels and clients/non-clients so as to provide name screening solutions.

How do your skills match this job?

Standard Chartered Global Business Services forms a critical component, enabling superior customer service by leveraging on scale and efficiency. The centre has evolved from being a cost-effective venture for Standard Chartered Bank to becoming an integral part of its operations and one of its Centres of Excellence.

Established in 2001, it now provides a multitude of services to Standard Chartered Bank which has a 150-year history in some of the world’s most dynamic markets. The centre provides dedicated world-class technology, software and system development, information technology support services, banking operations and customer care capabilities to businesses globally.

It now houses one of the largest software development centres in Malaysia as well as the Bank’s Collective Intelligence and Command Centre, a state-of-the-art facility which provides situational awareness and response capability to Standard Chartered Bank and its subsidiaries using the latest technologies for monitoring and analytics. It has a total workforce of more than 4,300 employees.

Standard Chartered Global Business Services was conferred the ICT Organisation of The Year Award in 2011 by The National ICT Association of Malaysia, making it the first Global Shared Services Centre of an international bank in Malaysia to win the prestigious award. In 2014, Standard Chartered Global Business Services was awarded the Silver Award for the Employer of Choice category in the Malaysia HR Awards organised by the Malaysian Institute of Human Resource Management.

Standard Chartered Bank’s two other global shared services centres are based in India and China.

Be careful This job ad has not been subjected to our hirer verification process. Proceed cautiously and do your own checks before providing any personal information. Learn how to protect yourself Report this job ad