Data Center Shift Technician

Company Overview

DayOne is a data center pioneer that develops and operates next-gen digital infrastructure for industry leaders who demand reliable, cost-effective and quickly scalable solutions.

Our cutting-edge facilities empower hyperscalers and large enterprises to achieve rapid deployment and enhance connectivity, driving transformative engagement and innovation as we shape the future of industries. DayOne's data centers are located across key markets, including Singapore, Johor (Malaysia), Batam (Indonesia), Greater Bangkok Chonburi (Thailand), Hong Kong SAR, Greater Tokyo, and beyond.

POSITION OVERVIEW

Reporting to the Shift Lead, the Shift Tech is responsible for the day-to-day operations and maintenance of the data centre, ensuring uptime and optimal performance of critical systems. This role requires working in shifts to provide 24/7 coverage, including weekends and holidays.

Key Responsibilities:

Operations and Maintenance:

1. Monitor and maintain critical infrastructure systems, including Cooling, power distribution, UPS, generators, and fire suppression systems.
2. Conduct regular inspections and preventive maintenance on all equipment.
3. Respond promptly to alarms and incidents, performing troubleshooting and repairs as needed.
4. Assist in the implementation of new systems and equipment.

System Monitoring:

1. Utilize Building Management Systems (BMS) and other monitoring tools to oversee facility operations.
2. Record and analyse data from monitoring systems to ensure optimal performance and identify potential issues.

Incident Management:

1. Manage and escalate incidents according to established protocols.
2. Coordinate with vendors and service providers for troubleshooting and repairs.
3. Document all incidents, maintenance activities, and repairs in the maintenance management system.

Health and Safety:

1. Adhere to all safety protocols and procedures, ensuring a safe working environment.
2. Participate in safety drills and training sessions.
3. Report any safety hazards or incidents to the Shift Supervisor.

Team Collaboration:

1. Work closely with other shift technicians and support staff to ensure seamless shift transitions.
2. Provide support and assistance to other team members as needed.
3. Participate in team meetings and contribute to continuous improvement initiatives.

Qualifications:

1. Bachelor's degree in Engineering, Information Technology, or related field.
2. Minimum 2 years of experience in data centre operations or a similar role.
3. Strong leadership and team management skills.
4. Excellent communication and interpersonal skills.
5. Technical proficiency in data centre systems and operations.
6. Ability to work in a fast-paced, 24/7 operational environment.
7. Strong problem-solving and decision-making abilities.
8. Knowledge of safety protocols and compliance standards.