Digital Marketing Manager

Responsibilities:

• Report to Marketing Manager and lead a small team of digital marketing specialists to champion all digitally driven campaigns in-house
• Build, plan and implement overall digital strategy and manage the proposed strategy from end-to-end, including ROI and KPI measurements
• Manage and train team members to level up their capabilities in transforming the current digital strategy and campaigns.

Oversee the team in managing digital related campaigns including but not limited to:

• Content Marketing – across multiple digital/social media channels in multiple languages (English & BM) to drive campaign/product awareness, engagement and conversion.
• Social media channels management (Facebook, Instagram, TikTok, YouTube, LinkedIn, etc) – content creation and query responding across all social media channels and owned platforms.
• Digital media buy – Plan, execute and monitor digital media buy (Facebook, GDN, Google AdWords) that boost awareness and engagement. Knowledgeable in other social/digital platform media buy like LinkedIn and TikTok would be an added advantage.
• SEO/SEM/Google Analytics - Plan, develop and implement SEO strategy. Monitor and provide report based on Google Analytics stats
• E-commerce - Develop, monitor, write and update product content contained on eCommerce websites/portals.
• Digital campaign – Plan, manage and monitor performance of digital campaign or contest (including liaising with agencies), including Influencer Marketing, Affiliate marketing, etc.
• Regularly update content for the website, e-mail marketing and push messages
• Reporting and analytics – Analysing data, providing insights and observations for improvement for campaigns, media buy, website, social media channels and e-Commerce.
• Execute activities based on quarterly digital marketing planning and budget control.
• Communicate effectively with management and peers within the company as well as external vendor (agency partner, media, etc.)
• Any other tasks as assigned by the management.

Requirements:

• Must possess a Degree/Diploma in Marketing / Public Relations / Mass Communications / Business / Advertising or a recognized college education in a related discipline
• At least six (6) years of working experience in the digital marketing field, preferably with experience leading a small team.
• Must possess strong interest in IT, gadgets, hardware, components and/or desktop solutions.
• Good command of English and Bahasa Malaysia, both spoken and written. Able to communicate in Chinese would be an added advantage.
• Display a proactive, positive and agile attitude, friendly personality, ability to interact with various groups/levels of people, willing to learn for self-improvement and possess keen attention to details.