Quality Control Lab Lead

This position reports into Make Quality Lead - Malaysia and is based at Petaling Jaya, Malaysia.

Who we are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON’S and BAND-AID that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation, and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact the lives of millions of people every day. We put people first, care fiercely, earn trust with science, and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future – and yours.

Role reports to: Make Quality Lead - Malaysia

Location: Petaling Jaya, Malaysia

What you will do

The Quality Control Lab Lead is responsible for implementing methods and procedures for inspection, testing, and evaluation, mentoring and supervising the quality control staff, evaluating performance, and providing opportunities for growth, communicating department objectives and metrics, and initiating audits to verify prompt and appropriate actions:

Part A: Overall Responsibility

1. Responsible for providing key direction and oversight to Quality Control Laboratory and ensuring the laboratory operation is in accordance with Good Laboratory Practice, Good Manufacturing Practice, and Environment, Health & Safety requirements according to Company Quality Policy Standards and applicable Regulatory Requirements.

Quality Control Laboratories

1. Overall lead in the implementation of Quality Management System in the lab. To lead and manage the entire Quality Control laboratory operations in accordance with GMP, GLP, and Quality System Requirements and driving the lab metrics adherence.
2. Support in performing testing and analysis for bulk sample, finished goods, raw material, and environmental samples and ensure timely results availability.
3. Ensure that lab equipment is validated, calibrated, and maintained as per GLP requirements. Accountable for product disposition and compliance decisions of QC programs. Ensures quality data review and timely material and product release.
4. Ensure appropriate experimental design and test method validated to assure accuracy in results generated to support new product launch.
5. Troubleshoot and solve high-risk and high-complexity issues, using experience, ingenuity, and creativity to implement solutions across a wide range of root causes. Responsible for management of lab investigations.
6. Accountable for product disposition and compliance decisions of QC programs. To ensure GLP and data integrity fully adhere by lab analysts.
7. Assure compliance with all local government regulatory requirements and requirements related to things such as sampling plans, design control, and quality systems.
8. Ensure audit readiness in entire Quality Control Laboratory in both internal and external audits.
9. Responsible for the overall management of Quality Control Laboratory housekeeping and safety. Ensure compliance to EHS&S requirements for the lab.

Builds Strong Network and Collaboration

1. Provide overview or detailed communications to Q&C and cross-functional leadership on QC Lab performance status of initiatives and issues. This communication occurs at a plant-level, and at a regional-level.
2. Build strong interdependent and truly partnership with the local Operation. Support the plant initiatives including resource management for lab activities.

Promote Continuous Improvement

1. Organize, plan, lead, and manage quality-related projects in alignment with company goals. Lead the design and implementation of safety, Q&C, customer service, and cost improvement programs and initiatives.
2. Innovate solutions to significant quality system gaps and lead continuous improvement projects.
3. Be part of the assessment team for internal GMP audit in MY plant, contract manufacturers, external laboratories, and J&J affiliates on microbiological aspects and ensuring compliance to Kenvue requirements.

Drives Talent Development

1. Facilitates the development and training of lab team members.
2. Ensures a strong pipeline of talent for leadership roles and critical positions.
3. Partners with industry leaders, and sector/enterprise senior technical stakeholders, to develop and implement best practices and improvement opportunities.
4. Ensure entire Quality Control Laboratory analysts are trained and qualified to perform laboratory tasks and testing effectively and efficiently.

Oversight CAPEX and OPEX

1. Manage the budget allocation for Quality Control Laboratory and ensure laboratory inventory is enough to avoid interruption in daily laboratory operation.