A&H Claims Examiner

At AIG, we are reimagining the way we help customers to manage risk. Join us as a A&H Claims Examiner to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in the Claims Department.

At AIG, our claims teams are at the heart of delivering on our promise to customers—providing fair, efficient, and timely claims handling across a broad range of insurance products, including Personal Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining the claims experience by streamlining processes, harnessing technology, and evolving our approach to better support our customers when they need us most. AIG empowers claims professionals with the tools, training, and career development opportunities to grow, innovate, and make a meaningful impact—both for our customers and our business.

How you will create an impact

• Process A&H claims efficiently and accurately in line with AIG’s claims handling guidelines, ensuring timely resolutions for customers.
• Communicate professionally and effectively with stakeholders to foster trust and confidence between AIG and our customers.
• Contribute to the overall efficiency of the claims team by consistently meeting or exceeding quality and productivity targets.
• Maintain a high level of quality, adhering to AIG’s procedures, policies, and processes.
• Identify potential fraud risks and take proactive steps to safeguard the company’s operations and financial integrity.
• Improve processes, reduce transactional costs, and enhance the effectiveness of claims handling.

What you’ll need to succeed

• Proven experience of claims processes and procedures is preferred.
• Self-motivated and able to work under pressure with a high level of responsibility.
• Effective time management with the ability to multi-task and prioritize to meet varying tasks and deadlines.
• Adaptability to be able to quickly pivot in a dynamic claims environment in response to evolving demands and priorities.
• Strong verbal and written skills.
• To work with integrity, able to work independently or as part of a team to achieve personal and business objectives.
• Good numeracy, literacy and attention to detail.
• Able to self-reflect/ analyze, actively seek feedback to identify strengths and personal development.

Join us as a A&H Claims Examiner to play a crucial frontline role that will make the most of your technical expertise.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.