IT Support Technician (Subang Jaya)

Job Scope

• Answer incoming technical support calls, chats, and emails.

• Identify the severity of cases by asking the right questions, analyzing, and allocating them appropriately based on their severity.

• Provide technical support for hardware, software, and network issues.

• Maintain and troubleshoot office IT systems, including computers, printers, and networks.

• Ensure data security and system backups are in place.

Interested candidates please submit your application through Jobstore.