Senior Learning Experience Specialist

Primary Objective:

Drive the organization's learning and development strategy by designing, implementing, and evaluating impactful learning programs that align with business goals and staff development needs.

Key Responsibilities:

Stakeholder Management

• Develop strategic learning plans aligned with the stakeholders' business strategies, organizational goals and objectives
• Partner with stakeholders and subject matter experts to identify learning needs and development opportunities for respective businesses
• Work collaboratively with cross-functional teams, including instructional designers, subject matter experts, and technology partner into feasible learning solutions
• Share insights and recommendations with stakeholders to guide continuous improvement based on learning programmes or interventions roll-out

Programme Design

• Develop engaging and effective learning programs and workshops aligned with identified learning needs and business objectives using a blended learning approach (e.g., virtual, instructor-led, self-paced, performance support)
• Utilize adult learning principles and incorporate engaging instructional strategies
• Source and assess appropriate learning technologies and tools to support the implementation of the programmes designed
• Develop and implement effective assessment strategies to measure the effectiveness of learning programs and impact on individual and organizational performance

Programme Delivery

• Deliver impactful learning programs in a variety of formats, including in-person, virtual, and blended learning environments
• Utilize strong facilitation skills to create a positive and engaging learning environment, promote active participation, and foster critical thinking
• Manage the learning flow, adjust content based on learner needs, and provide constructive feedback to enhance knowledge retention and skill development.

Requirement:

• Master or Degree (preferably in instructional design, educational technology, human resources, or a related field (preferred).
• Minimum 8 to 10 years of experience in learning and development, instructional design, instructional technology, education, or related field.
• Experience in the area of learning delivery and technology is an added advantage.
• Proficient in using learning technologies, authoring and video conferencing tools, and platforms such as learning management systems (LMS).
• Knowledge of adult learning principles and instructional design, learning practices, learning processes, trends and standard.
• Content and assessment development including behaviour-based and realistic scenarios.
• Excellent written and verbal communication skills, with the ability to communicate complex information clearly and concisely to diverse audiences.
• Good project management and organizational skills.
• Strong analytical and problem-solving skills, with the ability to identify and address learning challenges.
• Ability to work independently and as part of a team in a fast-paced environment.