Host - Front Office: Hyatt Centric Kinabalu

Organization - Hyatt Centric Kota Kinabalu

Summary

You will be responsible to provide an excellent and consistent level of service to your customers. The Host is responsible to assist with guest services in various areas of the hotel, such as reception, communication center, or concierge. To provide courteous, professional, efficient, and flexible service consistent with the hotel’s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub-departments of the Rooms division, or any other departments as assigned and as necessary.

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Good customer service, communications, and interpersonal skills are a must. Responsible to welcome all guests, ensuring they have an exceptional staying experience; creating lasting memories and building relationships. You will bring our purpose to life by using your personal flair and style when interacting with our guests.