Relationship Manager Deposit I (Region Sarawak)

Responsibilities

• Financial Performance Management: Accountable for driving revenue growth in deposits, focusing on key metrics such as FX revenue, new-to-bank (NTB) Current Account (CA) balances, and overall portfolio total deposit growth.
• Portfolio Management: Manage a portfolio of high-value non-borrowing customers to drive the acquisition of CBD deposits while deepening clients’ share of wallet through cross-selling bank products, including Work+, merchant services, and commercial cards.
• Primary Banker: Responsible for ensuring growth in Primary Banker Initiative
• Work+ Salary Crediting: Implement salary crediting programs for both individual and corporate clients to boost engagement and account utilization.
• Performance Targets: Ensure that a significant percentage of Customer Banking Centers (CBCs) in the region meet established deposit targets, contributing to overall financial goals.

Qualifications

• Proven experience in deposit portfolio management and client relationship roles.
• Background in cross-selling and maintaining long-term client engagements.
• Strong relationship-building and customer engagement skills.
• Proficiency in identifying and fulfilling client needs effectively.
• Comprehensive understanding of deposit products and services.
• Familiarity with regulatory compliance and risk management.
• Customer-focused with a results-driven approach.
• Excellent interpersonal and problem-solving skills.