Corporate Ticketing Specialist ( Melacca)

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EU Holidays Pte Ltd
Malacca City
MYR 200,000 - 250,000
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Job description

Corporate Ticketing Specialist (Melacca)

This job is for a Corporate Ticketing Specialist in Melacca. You'll manage ticketing for corporate events and travel, coordinate with vendors, and ensure adherence to budget policies. You might like this job because of the opportunity to organize corporate travel seamlessly.

Salary: RM 2500 - RM 3500

Location: Melaka Raya

Employment Type: Full-Time

Posted: few days ago

Job Description

  • Addressing client inquiries.
  • Manage ticketing for corporate events and travel, including flights, accommodations, and transportation.
  • Coordinate with vendors and event organizers to secure tickets for employees and clients.
  • Maintain accurate records of tickets issued, confirmations, and travel itineraries.
  • Ensure adherence to budget and corporate travel policies.

Job Requirements

  • Fresh graduates are most welcome to apply.
  • Proven experience as a customer service representative, customer support representative, or similar.
  • Candidate must be fluent and able to type in English, Bahasa Melayu & Mandarin.
  • Ability to draft professional emails.
  • Active listening skills and attention to detail.

Skills

  • Customer Service
  • Customer Relationship Management
  • Customer Inquiries
  • Customer Support
  • Customer Relationship Building
  • Chinese Language

Company Benefits

Your task achievement will be rewarded with incentives, commissions, and performance bonuses!

Career Progressions

In our fast-paced working environment, we acknowledge your hard work and support by providing a career path for your future.

Well Being

Feeling under the weather? We provide annual leave and medical leave for your well-being.

Company Bonding

Our company organizes dinners, trips, and social events.

Teamwork Culture

Teamwork is a core culture at EU Holidays. We support and thank each other and win together as a team!

Additional Info

Last active - few hours ago

Experience Level

10 - 20 Years of Experience

Entry Level

Job Specialisation

Clerical, Administrative & Secretarial, Customer Service, General Sales

Company Profile

Established in 2010 by a team of passionate and innovative individuals, EU Holidays Pte Ltd has been dedicated to redefining the travel experience. From the beginning, EU Holidays aimed to provide travelers with fresh, inspiring, and high-quality travel options tailored to their diverse needs. Within five years of operation, EU Holidays expanded significantly, launching three subsidiary offices to cater to specific market segments.

In 2013, EU MICE was established to focus on corporate travel, delivering seamless solutions for meetings, incentives, conventions, and events. The same year, EU Asia was launched to serve travelers exploring destinations within Asia, followed by EU Vacations in 2014 to meet the growing demand from the Malaysian market.

Despite its relative youth, EU Holidays has achieved substantial industry recognition. It was voted the Top MasterCard Supporter in NATAS Travel for three consecutive years from 2012 and awarded ‘Best Travel Agency for Europe and USA Tours’ by ESCAPE! Magazine readers. Accolades continued with the Asia Excellence Award and Singapore Excellence Award in 2013, as well as the Singapore Quality Brands award and Weekender Travellers’ Choice Award in 2014. The recognition has only grown, with EU Holidays winning Tripzillia.sg’s “Best for Europe” and “Best for USA” awards in 2015, solidifying its position as Singapore’s premier agency for Europe and USA travel.

EU Holidays is also known for its commitment to customer service excellence. The agency successfully completed the year-long Customer-Centric Initiative (CCI) and earned the prestigious Singapore Service Class certification. In 2017, EU Holidays received the Singapore Prestige Brand Award (SPBA), a testament to its dedication to quality, professionalism, and exceptional customer service. Today, EU Holidays remains committed to continuously enhancing its offerings to exceed customer expectations and deliver unforgettable travel experiences worldwide.

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