To ensure all talent development activities (which are the focus of the department) are strategically planned, executed and implemented.
To manage and facilitate the end-to-end coordination of training programs from sourcing, planning, and scheduling to email communication with internal and/or external stakeholders, including but not limited to mandatory programs for the frontline employees such as Food Handler Certificate (FHC), Halal Awareness and Halal Compliance Training, OSH-C Training, etc.
To support the enhancement of the current training policies and guidelines as required.
To monitor and manage the utilization of training costs against the company’s allocated budget including the HRDC grant and claim.
Act as a liaison between employees and the Talent Management & Development (TM&D) team for all training related enquiries.
To involve in the maintenance and enhancement of digital training records and data management.
To deliver and evaluate the effectiveness of talent development programs through metrics and survey feedback, making informed recommendations for continuous improvement.
To support the development and improvement of the onboarding experience for new joiners.
To support the TM&D team in key projects, including ZUS career development programs including the components of Talent Development and Talent Engagement activities.
To support the TM&D team in the implementation, process improvement and integration of digital resources for employees.
To participate in any cross-functional projects such as mega-events to achieve organizational goals.
Qualifications & Experience
Bachelor’s Degree and/or Master’s in Human Resources, or Organizational Development, or Business Administration or related field.
Minimum of 1 to 2 year(s) of experience in a learning and development position.
Fresh graduates are encouraged to apply.
Experience in handling HRD Corp related matters and/or any related training & development guidelines is preferred.
Project management experience will be an added advantage.
Experience in handling early career development programs will be preferred.
Knowledge of learning and development best practices and stay abreast of industry trends.
Familiarity with e-learning platforms and digital training tools.
Strong analytical skills.
Excellent verbal and written communication skills.
A valuable team player and able to work independently.
Ability to collect, analyze and interpret data.
Computer literate with good command of both written and spoken English & Malay.
Confident, proactive, able to work under pressure and meet tight deadlines.