Human Resources Manager

The Offer
Opportunity within a company with a solid track record of performance
Flexible working options
A role that offers a breadth of learning opportunities

The Job
We are looking for a dynamic Human Resources Manager to join our team to provide support to the HR and Finance administration functions within our organisation. This role will be overseeing and optimizing HR processes to enhance the employee experience and support the organization's strategic objectives. This role includes managing HR systems, ensuring compliance with Malaysian labour laws, and supporting the finance team in Singapore. You will be based in Malaysia, reporting remotely to the Director of HR based in Singapore, and working under our entity M-DAQ Payment Solutions.

Key Responsibilities

1. Human Resources (80%)
   
   1. Oversee payroll processing and benefits administration, ensuring full compliance with local laws and internal policies.
   2. Ensure HR operational excellence by supporting the delivery of high-quality HR administration in day-to-day HR operations of the employee life cycle – attraction, recruitment, onboarding, employee engagement, development, rewards, recognition and retention.
   3. Manage employee relations, including conflict resolution and disciplinary actions, to foster a positive and supportive work environment.
   4. Regularly evaluate HR workflows for optimization and increased productivity.
   5. Regular maintenance of confidential personnel records and HR reports.
   6. Generate detailed reports on HR metrics and costs to provide insights for informed decision-making.
   7. Develop effective communication and relationships with stakeholders to achieve seamless operations.
   8. Support the review and implementation of HR policies and procedures to ensure compliance with legal requirements and alignment with organizational goals.
   9. Support the review and update of Employee Handbook regarding policies and procedures.
2. Finance and Administration (20%)
   
   1. Responsible for the organization and coordination of office operations duties and office procedures including travel arrangements.
   2. Manage vendor relationships, external agencies and service contracts.
   3. Provide the necessary support for any company related activities/events.

The Profile

Qualifications:
Bachelor’s degree in Human Resource Management or Business Administration
At least 4 to 5 years of relevant HR and administration experience, preferably in the FinTech industry
Understanding of accounting, payroll and finance is preferred

Skills:
Confident and articulate; able to communicate with authority in both writing and verbally
Possess a high level of social sensitivity and cultural awareness with the ability to build successful and collaborative relationships with employees and managers at all levels
Autonomous, meticulous and good organization skills
Excellent time management skills; able to multi-task and prioritize workloads with tight deadlines
Proactive and energetic; ability to learn and adapt quickly
Proficient in MS Office Skills

The Employer

Our client is a pioneering fintech group specialising in foreign exchange (FX) & payment solutions that facilitate seamless cross-border transactions for businesses worldwide. The company's proprietary technology empowers both large enterprises and SMEs to navigate international trade with FX clarity, certainty, and payment mobility.