GLOBAL SAP CONCUR TRAVEL AND EXPENSE SPECIALIST

OVERVIEW

Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.

We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition.

Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, world-class team.

When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.

Weatherford offers competitive compensation, a comprehensive benefits program, and provides you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course.

Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

RESPONSIBILITIES

DUTIES & RESPONSIBILITIES:

1. Responsible for SAP Concur (Travel & Expense) system maintenance activities and development/running of reports for Travel Bookings, T&E, CTA, and Supply Chain Procurement Cards.
2. Creation of, tracking, and adherence to all required metrics.
3. Point of contact for escalation of Travel & Expense Customer Support.
4. Serve as the lead contact for internal/external audits pertaining to expense report processing and travel bookings.
5. Evaluate current and new process solutions to provide recommended improvements and standardization.
6. Regularly interface with other teams to resolve escalations, system discrepancies, and disputes in a timely manner.
7. Develop and implement process improvements to increase efficiency and accuracy of data transmissions, related project initiatives, testing new functionality, and supporting system upgrades.
8. Drive ownership of key deliverables across organization-wide stakeholders to implement better process design and scalable solutions.
9. Create and maintain SOP process documentation.
10. Assist in developing policies and procedures with effective controls to mitigate relevant process risks as needed.
11. Work with the third-party offshore service provider to improve process efficiencies and service level agreements.
12. Identify and track Key Performance Indicators (KPI) and operational metrics to ensure program objectives are met; ensure transparency and sharing with stakeholders.
13. Collaborate with relevant organization-wide stakeholders to understand related Business Process and System Requirements to provide Data / Actionable Insights via relevant Analytics Solutions (Power BI or other data visualization tools).
14. Perform data sanity checks prior to publishing reports.

QUALIFICATION

SKILL AND KNOWLEDGE:

REQUIRED:

1. Bachelor's Degree in Business, Supply Chain, Finance, or relevant discipline.
2. 3-5 years of experience in the SAP Concur Solutions system (2+ of which must be related to system maintenance/interface/data integrity/trouble shooting/issue resolution).
3. Experience in policy and process development/improvement.
4. Experience assessing, designing, and documenting processes including process flows/maps required.
5. Experience working with enterprise resource planning systems (ERP).
6. Experience developing and delivering training.

PREFERRED:

1. Background in Accounting, Finance, Purchasing and/or related field preferred.
2. Experience with an internal credit card program used for employee expense and travel card; experience with an online credit card management system (e.g., Works, Payment Net, GCMS, or Major Credit Card Company).