Indoor Sales Executive

Softinn is a hotel technology company.

Our mission is to make hotelier's work easier. We intend to achieve that through next-generation hotel management software, digital solutions, and hotel kiosk. Here's a one-minute video about our products.

We're selling to forward-looking hoteliers in South East Asia. Most of our customers are in Malaysia, and some are from the Philippines, Indonesia, and Thailand.

Here is our principle to sales - We DO NOT force a purchase; instead, we see sales as a job to help the customers discover their best options. We facilitate the sales, not forcing it. We sell solutions, not products.

The indoor sales executive position is a B2B remote sales role. You will be working with the inbound leads - usually, a hotel looking for a solution to a problem and finding us. While not working with inbound leads, you will do outbound lead generation, cold-calling, and staying in touch with the latest industry development.

Job Responsibility:

1. Handle inbound sales inquiries promptly and professionally
2. Make outbound calls to generate new leads
3. Engage with prospects to understand their needs and make relevant recommendations
4. Achieve monthly sales targets
5. Conduct online product demos and sales presentations
6. Establish and build good relationships with the hotels and partners
7. Develop deep knowledge about the products & services offered by Softinn
8. Remain updated with the latest hospitality & tourism trends

Job Requirements:

1. Computer literate
2. Good communication skills and presentation skills
3. Has a passion for building a successful sales career
4. Has excellent command of English and Bahasa Melayu (knowing Mandarin is a plus point)
5. Willing to travel and own transportation (traveling allowance provided)
6. Ready to learn things, proactive, and result-driven

Not Mandatory, but BONUS if:

1. Has working experience in a sales department
2. Familiar with SaaS (software-as-a-service) business
3. Familiar with HubSpot
4. Familiar with the hotel industry
5. Understand inbound sales

Report to Work options:

1. Melaka branch
2. Work Remotely

You Should Join if:

1. You enjoy solving customer's problems with digital solutions
2. You love to win and are willing to go the extra mile
3. You believe a better product helps improve efficiency and bring smiles to hoteliers

You should NOT join if:

1. You hate pitching to strangers
2. You can't handle rejection
3. You don't enjoy learning new skills
4. You don't enjoy handling remote/online sales

Salary Range:

RM 2,000 to RM 4,000 (not including sales commission)

NOTE: On average, our sales executives make RM 1,400 in sales commission a month. Do state your expected salary if you have more than three years of working experience in related roles.

Employee Benefits:

1. Medical insurance coverage
2. Free Flow of Snacks
3. Casual dress code
4. Monthly Potluck Party
5. Attractive sales commission
6. Traveling allowance

Additional Perks for Your Role:

1. HubSpot CRM Licenses (Sales Pro + Marketing Hub Pro)
2. HubSpot CRM Certification (Certificate with your name on if you pass the test)
3. The mobile phone call and data plan allowance
4. Conference tickets
5. Coursera PLUS Subscription (for training & development)

Summary of role requirements:

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
• No experience required for this role
• Working rights required for this role