Operation Executive

Job Responsibility

Principal Accountabilities

Centre Maintenance Support

1. Handling centre maintenance work, to source for suppliers, quote of price comparison, submission for approval and follow-up till job done.
2. Centre preventive maintenance audit.

Pest control

1. Pest control sourcing & price comparison.
2. Communicate with appointed service provider, to ensure pest control service is conducted as per schedule.
3. Provide pest control reports to mall management.

Fire Extinguisher

1. Purchase fire extinguisher for new centre.
2. Conduct centre fire extinguisher audit (quarterly).
3. Monitor and ensure service is conducted for all assisting centres as per schedule before IT expired.
4. Provide services report.
5. Liaise or coordinate with appointed service provider (Pacific Deluxe) on all related issues.

Water Purifier

1. Purchase new water purifier for new centre.
2. Monitor and ensure service is conducted for all assisting centres as per schedule before it expired.
3. Provide services report.
4. Liaise or coordinate with appointed service provider on all related issues.

Centre Key/Alarm/ CCTV Management

1. Master record of keys and alarm at centre level (type of key/number of set/holder of key).
2. Padlock password control and setting.
3. Yearly audit on centre CCTV and maintenance.

Project Management

1. Working closely with Project Team and Sales Team, from planning to WIP execution for all projects, i.e. new centre opening, relocation, renovation, centre uplifting and outlet moving.

Communication With Mall Management

1. Coordinate with Mall Operation department to resolve and follow-up all centre operational issues (via email/letter/phone communication).
2. Write in to Mall Management for business closure or early closure approval during festive season/company events/annual dinner/family day.

Machine Management

1. Coordinate with centre on:
2. Machine request.
3. Machine repairing or breakdown.
4. Machine audit at centre level.
5. Machine replacement as and when requested.
6. Machine outsourcing with information of Suppliers contact & price comparison.
7. Provide & update machine report.
8. Monitor machine SOH at HQ.
9. Forecast and planning for new centre opening.

Central Operational

1. For landline & mobile line: Work closely & liaising with EIG Admin and MIS team for all new application/termination/transfer/connection issues.
2. For Unifi Services: Opening new account for new centre.
3. For assisting centres, coordinate and report to service provider excelcomm or MIS team if centre encountered any issue related to services.
4. Centre credit card terminal issue, courier service and other operational related matters.
5. Prepare and compile all related documents for insurance claim to finance.
6. All issues related to centre music and monitor song list.
7. All issues related to music and business license renewal or new application.
8. Manage and in charge on operation petty cash.

Job Requirements

COMPETENCY REQUIREMENT

1. Able to converse in English & Mandarin.
2. Able to work independently and work with the team.
3. Possesses own transport & willing to travel.
4. 1 - 2 years experience in retail operations or relevant industry preferable.
5. Fresh graduates are also encouraged to apply.

QUALIFICATION REQUIREMENT

1. At least Diploma holder.
2. Proficient in Microsoft Excel & Word.

Job Benefits

1. Staff Purchase Allowance.
2. Staff Discount.
3. Free Parking.
4. Meal Subsidy.