Software Developer & IT Support Specialist

Software Developer & IT Support Specialist

Responsibilities:

• Build and manage relational databases, particularly using Microsoft SQL Server and SQLite.
• Develop and optimize POS systems, ensuring reliability and scalability.
• Create and maintain REST APIs to enable seamless system integration.
• Write clean, maintainable, and well-documented code aligned with industry best practices.
• Regularly update website content, structure, and minor functionalities as needed.
• Optimize applications for performance, scalability, and speed.

IT Support Responsibilities:

• Serve as the primary contact for IT incidents and service requests via chat and email.
• Troubleshoot and resolve technical issues related to hardware, software, and network infrastructure.
• Provide 1st level support for the systems, ensuring minimal downtime and operational efficiency.
• Collaborate with internal teams to address and resolve system issues.
• Perform regular system checks and maintenance to ensure smooth IT operations.
• Document resolutions and create knowledge base articles for recurring issues.
• Execute other IT-related tasks as required by the supervisor.

Required Qualifications:

• Experience with software development or POS systems development or IT support is highly preferred.
• Strong experience with ASP.NET, Entity Framework, and relational databases (Microsoft SQL Server, SQLite).
• Solid understanding of REST API design, database architecture, and system optimization.
• Familiarity with version control systems like Git.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication skills and a user-centric approach to IT support.

Preferred Qualifications:

• Prior experience in POS system implementation and troubleshooting.
• Familiarity with IT support tools and remote troubleshooting methods.
• Experience with website management and content updates.
• Ability to work effectively in a fast-paced and collaborative environment.
• Knowledge of IT infrastructure, including hardware and networking basics.

Company Information

Registration No. 202201029871