L&D Consultant (Engagement & Organizational Development)

Company Description

About SEEK

SEEK operates remarkable online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

SEEK received multiple awards for being a top workplace in technology in Australia from 2021 to 2024.

The Role

We are looking to hire a Learning & Development Consultant who will be a valuable addition to our Asia-Pacific (APAC) team. The chosen candidate will demonstrate proficiency in data analytics to identify insights and make improvements in our employee listening, learning, and organizational development initiatives. You will contribute significantly to the creation and execution of data-driven strategies aimed at improving employee engagement and driving organizational performance.

The L&D Consultant will report to the Head of Learning & Organisational Development but will support activities across the Talent, Leadership and Learning (TLL) function.

Key Accountabilities

1. Employee listening:
   • Support SEEK's bi-annual employee engagement surveys, including crafting questions, setting up platforms, presenting with collaborators, executing surveys, analyzing data, and preparing reports.
   • Launch employee listening surveys using SEEK’s preferred platform provider.
   • Manage onboarding and offboarding surveys.
   • Support initiatives around employee engagement and Employee Value Proposition.
2. Employee development:
   • Collect, analyze, and interpret data related to TLL initiatives, programs, and employee listening activities.
   • Identify trends, patterns, and insights from talent, succession, and learning data to advise decision-making.
   • Develop, manage, and track learning programs, career and talent related work/projects.

The Team

This is an individual contributor role in SEEK’s APAC Talent, Leadership and Learning team, which is part of the People & Culture division. Other roles in the team include Senior Learning & Development Consultants, Senior Talent Consultants, and Learning Coordinators.

This role will be based in Kuala Lumpur and will be required to work closely with team members based in Melbourne.

Crucial Qualifications, Skills and Experience

• Bachelor’s degree or equivalent experience in Human Resources, Data Science, Psychology, or a related field.
• 2-5 years of proven experience in learning analytics, data analysis, or related fields.
• Experience in setting up and conducting employee engagement surveys in large organisations is preferred.
• Ability to craft training needs survey, learning content development, and adult learning approaches.
• Excellent analytical and critical thinking skills, including the capability to think strategically about data to deliver valuable insights that support decision-making.
• Effective communication and facilitation skills for conveying technical concepts to non-technical audiences.
• Able to work independently and collaboratively in an agile environment.
• Project management skills, including setup, reporting, change management, and communication.
• Collaborator and business engagement, with the ability to work across teams and cultures.
• Preferred experience with learning management systems (LMS) and other learning technology platforms.