Supervisor, Pricing | Putrajaya, MY

Supervisor, Pricing

Royal Bank of Canada Putrajaya, Malaysia

Job Summary

What is the opportunity?
Shared Services - Data Service Delivery provides security Masterfile as well as pricing data to RBC I&TS core business systems globally. The activity is covered on a 24/5 basis through a Follow The Sun model with a presence in Asia, Europe and North America.
You will be supporting Europe region, working hours would be between 3pm-12am or 4pm-1am. However, flexibility is required to support business needs.

What will you do?

• To provide direction and support to a team of Pricing Analysts focusing on security pricing and client instructions which impact valuations, and client statements.
• Ensure all client deliverables are met, implement client specific requirements, and develop workable customized solutions for clients as required.
• Ensure that all securities are priced where possible and delivered via our various applications (IPS, SPS, Trust, Global Plus, Milvus) in order to meet our client needs and supported via various SLA (Service Level Agreements), Controls and Procedures, and Quality Plus.
• Additional responsibilities include training, streamlining processes where required and staff management.
• This position is the key point of contact for clients for clarification of instructions.
• Providing a high level of service by responding to all client inquiries within a reasonable timeframe in order to maintain the company's image and strengthen client retention.
• Ensuring that all securities are priced at month-end in order to produce complete and accurate client statements from custody platforms.
• Responsible for verifying and confirming with pricing suppliers and other pricing sources all pricing data not meeting the required tolerance levels for the entire database.
• Establishing communication networks with all business units for the receipt of pricing data.

What do you need to succeed?

Must-have

• Minimum 2 years of working experience.
• Business and Financial Services Acumen.
• Strong knowledge of markets and securities.
• Capacity to juggle between priorities and manage pressure.
• Efficient time keeping.

Nice-to-have

• Knowledge of compliance and industry requirements.
• Understanding of domestic and global investment markets.
• Excellent organizational skills.
• Strong written and verbal communication skills.
• Client focused.
• Good operational skills.

What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• A world-class training program in financial services.
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

Job Skills
Active Learning, Adaptability, Analytical Thinking, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Price Management, Process Improvements, Quality Management, Time Management.

Additional Job Details

Address: PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA
City: Putrajaya
Country: Malaysia
Work hours/week: 40
Employment Type: Full time
Platform: WEALTH MANAGEMENT
Job Type: Regular
Pay Type: Salaried
Posted Date: 2024-11-29
Application Deadline: 2024-12-18
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.