Customer Service Executive | Up to 2.5k | Welcome fresh grads

Customer Service Executive | Up to 2.5k | Welcome fresh grads

Last Updated on 21 Feb '25
Expiring on 22 Feb '25

Salary: UP TO RM 2500 / month

Working Days: 5 days, 2 days off

Work Location: Ara Damansara

Bonus: Every 6 Month bonus

Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Provide accurate information about products and services.
• Resolve customer complaints and issues efficiently and effectively.
• Process orders, returns, and exchanges.
• Maintain customer records by updating account information.
• Follow up on customer interactions to ensure resolution and satisfaction.
• Collaborate with other departments to address and resolve customer concerns.
• Identify and escalate priority issues to the appropriate channels.

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