E-Commerce Online Sales Executive / Supervisor

Job Responsibilities:

• Responsible for the assigned sales target & budget and also to achieve profitability from the online business.
• Report to the head of E-Commerce manager on all online sales-related works, activities to execution of E-Commerce campaigns on the 3rd party platform (e.g., Lazada & Shopee), and own Dunlopillo E-Store.
• Assist in product development ideas, developing new creative ideas and concepts for the new online-product campaigns, aligned with company branding and marketing strategies.
• Responsible for liaising with in-house/external advertising agencies for all graphic, art, and creative-related activities to support the online sales activities.
• Monitor the daily sales performance of online business.
• Responsible for the sales operation workloads from online platforms, completing the online sales process, e.g., the daily routine of processing orders & billing execution, online customer service & inquiry.
• Responsible for covering all online sales scopes such as campaign submissions, uploads of products, creatives, changes of campaign, visuals, banners, etc.
• Work closely with the marketing department on the 4Ps marketing execution, to achieve and to develop the objective online business.
• Work with the marketing team for the company’s digital presence, including social media accounts, SEO, SEM, and online advertising, if needed.
• Analyzing data and traffic to improve online performance.
• Works closely with other departments such as warehouse, COCC, delivery, and any relevant parties to ensure the online sales process is smooth.
• Other duties as assigned on the business development of the online business.

Requirements:

• Candidate must possess at least a Diploma/Bachelor's Degree in Marketing / Business or Design or equivalent.
• At least 1-2 Year(s) of working experience in the related field.
• Required Language: Mandarin/Cantonese & English, fluent in spoken and written.
• Must be Computer literate with efficiency in Microsoft Office, Spreadsheet (Microsoft Excel), and PowerPoint presentation.
• Possessing basic knowledge and proficiency in graphic designing software such as Adobe Illustrator, Photoshop will be an added advantage, although not absolutely necessary.
• Responsible, detail-oriented, self-starter and able to work under tight deadlines.
• Proven experience in a marketing role, preferably within the consumer goods or home furnishings industry (value added-advantage).
• Well-mannered, organized, and dedicated, ability to manage multiple projects simultaneously, and good project management skills.
• Strong networking abilities, resourceful, and a multi-tasker.
• Strong understanding of marketing principles, digital marketing, and market research techniques.
• Experience in working with creative agencies on marketing-related works.
• Committed and possess strong passion for the online business.
• Possess own transport and willing to work in Subang Jaya head office.