E-COMMERCE MANAGER

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About the role

This is an exciting opportunity to join Travel For All Marketing Sdn Bhd as an E-Commerce Manager. In this full-time role based in Seri Kembangan, Selangor, you will be responsible for developing and driving the company's e-commerce strategy to drive new business growth and enhance the online customer experience.

What you'll be doing

• Manage and optimise the company's e-commerce platforms and online sales channels to maximise revenue and profitability
• Analyse customer data and shopping behaviour to identify opportunities for improvement and implement data-driven strategies
• Collaborate with the marketing team to develop and execute effective digital marketing campaigns to attract and retain customers
• Oversee the end-to-end e-commerce operation, including inventory management, order fulfilment, customer service and returns
• Stay up-to-date with industry trends and best practices to continuously improve the e-commerce experience
• Build and lead a high-performing e-commerce team to support the company's growth objectives
• Handle inhouse hosts, plan Live schedule and ensure successful Livestreams
• Plan and analyse effectiveness of promotions campaign and follow up on future planning
• Optimize all sales tools and provide training to E-commerce employees

What we're looking for

• Relevant tertiary qualification in e-commerce, digital marketing or a related field
• Proven minimum track record of 3 years experience in e-commerce management
• Strong understanding of e-commerce platforms, digital marketing, SEO, web analytics and customer experience management
• Excellent analytical and problem-solving skills with the ability to translate data into actionable insights
• Outstanding communication and interpersonal skills to collaborate effectively with cross-functional teams
• Proactive, results-oriented mindset with a passion for delivering exceptional customer experiences
• Strong knowledge of MS Office and computer literacy
• Familiar with E-Commerce platforms like Shopee, Lazada, Tik Tok and etc
• Excellent command of written and spoken English, Mandarin and Bahasa Malaysia.
• Able to work as a team

What we offer

At Travel For All Marketing Sdn Bhd, we are committed to providing a supportive and inclusive work environment that enables our employees to thrive. We offer a competitive remuneration package, opportunities for career development, and a range of employee wellbeing initiatives to promote work-life balance.

About us

Travel For All Marketing Sdn Bhd is a leading provider of luggage, travel gears and winter wears, specialising in creating unique and accessible experiences for all travellers.

Apply now to join our dynamic team and be part of our exciting growth journey!

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an eCommerce Manager?
• Do you have experience with Search Engine Optimisation (SEO)?
• Which of the following Microsoft Office products are you experienced with?
• How would you rate your English language skills?
• How many years' experience do you have as an Online Marketing Manager?

Perks and benefits include Medical EPF, SOCSO & EIS contribution, Transport & phone allowances.