E-Commerce Manager

Valiram Group (Luxury Ventures Pte Ltd
Kuala Lumpur
MYR 100,000 - 150,000
Job description

About Valiram

Valiram is a retail company founded in 1935. The company has expanded to become a global retail industry with 520+ locations in 10 different countries. By 2027, we will be more than doubling our size to 1200, with an expected 5,500+ employees under Valiram Group. Learn more about us at www.valiram.com

About the Role

We are seeking a driven E-commerce Manager to manage the online presence of fashion & beauty brands for Valiram Group. The Ecommerce Manager will create, administer, and manage the brand’s online stores across the countries where the brand is present, and any other online platform that the brand may have. The manager will need to ensure all e-commerce channels are within compliance of brand and company. The position will develop and maintain effective working relationships with cross functional team members, i.e. Merchandising, Planning & Allocation, Marketing, Performance Marketing, Logistic & 3PL in a fast paced and dynamic company.

Key Responsibility Areas:

  • Keep abreast of new developments in the e-marketing world and research the brand core demographics to best reach them, working with Performance Marketing to maximize search engine traffic and the effect of the company’s targeted ad buys.
  • Develop and execute all e-commerce strategic plans to meet the annual sales plan.
  • Collaborate with Digital Merchandise/MP&A/Principal team to manage product assortment based on market needs and sales trends.
  • Oversee all online activity related to traffic acquisition, sales, conversion, A/B testing, and reporting for channel performance.
  • Manage and review online merchandise presentation to ensure accuracy in categorization, imagery, copy, pricing, site placement, and promotional messages that meet brand standards.
  • Improve product presentation including short and long descriptions, key features, and imagery.
  • Implement merchandising tactics and strategies to drive traffic growth on e-commerce channels while maximizing overall e-commerce margin and profitability.
  • Manage customer reviews/feedback related to product assortment and update product content and site messaging to better service the consumer.

Key Requirements:

  • Minimum 5 years of e-commerce and marketing management experience.
  • Background and knowledge of Retail, Ecommerce, and online Marketplace Management.
  • Keen analytical mind, strong on planning, detail and accuracy, and be a demonstrably creative thinker.
  • Negotiation and vendor management skills.
  • Proficient in Microsoft Outlook, Word, Excel, and PowerPoint.
  • Ability to travel up to 25%.

Why work for us?

We’re more than just a job; we’re a place where you can develop your skills, collaborate with a fantastic team, and have fun along the way! Here’s why you’ll love working with us:

  • Level Up Your Career:
    • Upskill at Your Pace: Our comprehensive online training platform offers courses in communication, leadership, Excel, and more – investing in your growth.
    • Proven Development Track: Last year alone, we conducted 150 trainings and empowered 65% of employees to develop their skills and competencies, paving the journey to career growth and advancement.
  • Fun & Vibrant Workplace:
    • Engaged & Connected: We host numerous employee engagement activities like V-Club to build connections and a strong sense of community.
    • Celebrate Together: We value cultural traditions and celebrate major national festivals with the whole team!
    • Express Yourself: Enjoy the freedom of a fashionable dress code.
  • At our HQ Office you can enjoy:
    • Convenient & Delicious: Enjoy the perk of an in-house cafe serving delicious meals at subsidized prices, so you can fuel your day without breaking the bank.
    • Effortless Travel: Our office is conveniently located within a 10-minute walk from public transportation, making your commute a breeze.
    • Parking Made Easy: Need to drive? No worries! We offer ample parking in nearby locations.
  • Rewarding Benefits:
    • Shop Like an Insider: Employees can enjoy staff purchase discounts up to 30% for all the brands we cover, as well as friends & family sale annually.
    • Life Balance & Support: We offer a comprehensive benefits package including Birthday Leave, Hospitalization Leave, Study Leave, Calamity Leave, Compassionate Leave, Maternity/Paternity Leave, and Marriage Leave, to support you throughout life’s stages.
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