E-Commerce Executive

Job Responsibility

• Create and maintain accurate product listings on all online platforms, including detailed descriptions, high-quality images, and relevant keywords.
• Optimize product listings for search visibility.
• Create and manage promotional offers, discounts, and flash sales.
• Monitor and manage sales performance on different marketplaces (Shopee, Lazada, & website).
• Respond to customer inquiries and resolve issues promptly on online platforms including weekends.
• Provide excellent customer service to maintain high satisfaction ratings.
• Track inventory levels and ensure timely stock updates on all sales channels.
• Manage product availability and prevent out-of-stock situations.
• Coordinate with warehouse teams for order fulfillment.
• Market surveying of eCommerce platforms and analyze data to identify trends and opportunities for improvement.

Job Requirements

• Strong understanding of e-commerce platforms and marketplaces (Shopee, Lazada, etc.)
• Proficiency in English & Bahasa languages (Mandarin course is a benefit).
• Excellent analytical and problem-solving skills.
• Strong communication and customer service skills.
• Attention to detail and ability to manage multiple tasks effectively.
• Proficient in Microsoft Office Suite and data analysis tools.

Job Benefits

• Attendance Allowance.
• EPF/SOCSO Deductions.
• Medical Claim.
• Free Parking.
• Personal Accident Insurance Coverage.