E-Commerce Assistant

Job Responsibilities:

• Responsible for the assigned sales target & budget and also to achieve profitability from the online business.
• Report to the head of E-Commerce manager on all online sales-related works, activities to execution of E-Commerce campaigns on the 3rd party platform (e.g., Lazada & Shopee), and own Dunlopillo E-Store.
• Assist in product development ideas, developing new creative ideas and concepts for the new online-product campaigns, aligned with company branding and marketing strategies.
• Responsible for liaising with in-house/external advertising agencies for all graphic, art, and creative-related activities to support the online sales activities.
• Monitor the daily sales performance of online business.
• Responsible for the sales operation workloads from online platforms, completing the online sales process, e.g., the daily routine of processing orders & billing execution, online customer service & inquiry.
• Responsible for covering all online sales scopes such as campaign submissions, uploads of products, creatives, changes of campaign, visuals, banners, etc.
• Work closely with the marketing department on the 4Ps marketing execution, to achieve and to develop the objective online business.
• Work with the marketing team for the company’s digital presence, including social media accounts, SEO, SEM, and online advertising, if needed.
• Analyzing data and traffic to improve online performance.
• Works closely with other departments such as warehouse, COCC, delivery, and any relevant parties to ensure the online sales process is smooth.
• Other duties as assigned on the business development of the online business.

Requirements:

• Candidate must possess at least a Diploma/Bachelor's Degree in Marketing / Business or Design or equivalent.
• At least 1-2 years of working experience in the related field.
• Required Language: Mandarin/Cantonese & English, fluent in spoken and written.
• Must be computer literate with efficiency in Microsoft Office, Spreadsheet (Microsoft Excel), and PowerPoint presentation.
• Possessing basic knowledge and proficiency in graphic designing software such as Adobe Illustrator, Photoshop will be an added advantage, although not absolutely necessary.
• Responsible, detail-oriented, self-starter, and able to work under tight deadlines.
• Proven experience in a marketing role, preferably within the consumer goods or home furnishings industry (value-added advantage).
• Well-mannered, organized, and dedicated, with the ability to manage multiple projects simultaneously, and good project management skills.
• Strong networking abilities, resourceful, and a multi-tasker.
• Strong understanding of marketing principles, digital marketing, and market research techniques.
• Experience in working with creative agencies on marketing-related works.
• Committed and possess strong passion for the online business.
• Possess own transport and willing to work in Subang Jaya head office.

About Us:

Dunlopillo is a major international brand at the forefront of the Bedding industry, making and distributing premium quality mattresses for both the domestic and overseas markets. As part of our expansion program, we are looking for high caliber individuals to join our team. We are the largest bedding company in Malaysia, with manufacturing facilities & offices in Asia. The group is owned by a multi-national company from Europe, with a current global presence and market leaders in Spain, France, Portugal, South America, and Asia. Due to business and market expansion in Malaysia, we are seeking caliber candidates to join our group for the position to be based at our regional head corporate office at Subang Jaya.

Perks and Benefits:

Medical, Dental, Annual Leave, Medical Leave, Optical, EPF, SOCSO.