Dynatrace Engineer

DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver mission critical IT services that move the world.

Our culture and benefits: DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice.

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include:

1. Extensive resources to support your onboarding and continual development including DXC University
2. DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition
3. We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC
4. More time to do the things you love with flexible leave options, including purchased leave
5. Take time to give back with charitable and emergency services volunteer days
6. Well-being matters to us and our Employee Assistance Program is there to support you and your family

Key Responsibilities:

1. Perform planning, consulting, technical analysis, design, development, testing, implementation and daily support of application monitoring and automation software.
2. Develop and implement policies, strategies, guidelines, standards, and procedures.
3. Define strategy and roadmap for Dynatrace monitoring including rollout approach based on technology landscape and customer policies.
4. Design Dynatrace monitoring architecture based on IT landscape, security policies, and deployment approach.
5. Identify infra, apps, and business requirements for monitoring and design Dynatrace monitoring solution.
6. Work with different technical teams across the organization in order to determine scope for different monitoring solution designs.
7. Work with stakeholder leadership and teams to partner on rollout of solutions.
8. Deploy and configure Dynatrace monitoring solutions across various environments (development, testing, production).
9. Integrate Dynatrace with existing systems and applications.
10. Customize Dynatrace settings to meet the specific needs of different applications and infrastructure components.
11. Set up monitoring for applications, services, and infrastructure using Dynatrace.
12. Create and manage dashboards, alerts, and reports to provide visibility into system performance.
13. Analyze performance data to identify bottlenecks, trends, and potential issues.
14. Provide technical support for Dynatrace-related issues.
15. Research and troubleshoot with support from SMEs as needed.
16. Collaborate with development, operations, and support teams to resolve performance issues.
17. Conduct root cause analysis for performance problems and recommend solutions.
18. Develop and implement best practices for using Dynatrace effectively.
19. Optimize monitoring configurations and settings for improved performance and efficiency.
20. Stay updated with the latest features and updates in Dynatrace and incorporate them into the monitoring strategy.
21. Document configurations, processes, and troubleshooting steps related to Dynatrace.
22. Conduct training sessions for team members on the use and capabilities of Dynatrace.
23. Create user guides and manuals for internal stakeholders.
24. Conduct training sessions with demo for customers.

Skills:

• Proficiency in Dynatrace configuration and administration.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Familiarity with scripting languages (e.g., Python, Shell scripting) is a plus.
• Understanding of IT infrastructure, networking, and application development processes.
• Experience working with remote technical teams/resources.
• Strong communication and executive level presentation skills.

Preferred Certifications (Optional):

• Dynatrace Certified Associate
• Dynatrace Certified Professional

How to apply & our commitment to you in return: If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume. In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time. Interviews and onboarding are conducted online, as part of us being a virtual-first company.

We are an Equal Opportunity Employer: DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognize it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.