DUTY MANAGER - FRONT OFFICE

Minimum Requirements:

• Minimum 3 years in a supervisory or managerial position.
• Excellent communication, leadership, and problem-solving skills. Ability to handle multiple tasks and work under pressure.
• High school diploma or equivalent.
• Proficiency in hotel management software and Microsoft Office Suite.

Tasks & Responsibilities:

• Manage front office staff, provide training, monitor their performance, and resolve guest requests & complaints.
• Supervise Front Office daily operations.
• Prepare daily operational reports, inventory, and handle communication with other departments.
• Respond to and manage emergency situations.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A dynamic and supportive work environment.
• Employee discounts and perks.
• Hostel for employees.

Company Information

Registration No. 201601018060

Application Questions:

• Which of the following Microsoft Office products are you experienced with?
• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a duty manager?
• How would you rate your English language skills?
• How many years of hotel management experience do you have?
• Are you willing to undergo a pre-employment background check?
• Which of the following languages are you fluent in?