DT Infrastructure analyst

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DT Infrastructure analyst

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Locations: Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Time Type: Full time

Posted on: Posted Yesterday

Job Requisition ID: JR-2024-13688

At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.

Reimagine What’s Possible

POSITION SUMMARY

Purpose

To ensure the delivery of Digital Technology (DT) Infrastructure services to all Air Products facilities by coordinating DT resources for new construction, closure, movement, and consolidation activities. This position also provides level 1-2 DT plant computing support for the Operation Technologies that comprise Air Products Industrial Control Systems.

Principal Accountabilities

This position is accountable for the following end results:

• Coordinate all DT resources for new construction, closure, movement, and consolidation activities.
• Provide coordination for site requests and project activities requiring DT assistance at remote locations.
• Provide network hardware upgrades and installations for Maintain Viability work where Network Technical Support would not be performing this role.
• Maintain the safety and DT standards for Asia hub room and site server rooms within the incumbent’s area of responsibility.
• Provide information technology support for Air Products user PCs.
• Provide DT consultancy and services to local business planning and initiatives, involving local site visits and requiring local business, plant operations, and broad infrastructure knowledge.
• Provide first level incident response for Process Control PCs and Servers.
• Provide information technology support for industrial control systems at Air Products Plants.
• Work with Process Automation Engineers to build and deploy control systems for new plant projects or control system upgrade projects; this includes configuration and installation of PCs and Servers for Industrial Control Systems.
• Develop Zone & Conduit Diagrams for Process Control Systems.
• Participate in Industrial Control System Cybersecurity assessments.
• Cover prime-time (Business) hours from Monday through Friday (local time) and provide plant computing on-call support for urgent situations on non-prime-time hours, weekends, and holidays.

Minimum Requirements and Qualifications

• Bachelor’s degree in computer science or an engineering discipline (Chemical, Mechanical, or Electrical), or equivalent work experience.
• Up to 5+ years IT infrastructure experience including 2+ years IT coordination experience.
• Outstanding verbal and written communication skills in English.
• Outstanding interpersonal and teamwork skills.
• Good hands-on capability.
• Broad knowledge of IT infrastructure tools and services (Cabling, Networks, Servers, Printing, Security, and Collaboration).
• Willingness to work outside of normal business hours and at weekends if required to provide support for IT changes and projects.
• Willingness and ability to travel.
• Flexibility to respond and adapt to new, different, or changing situations, requirements, or priorities.
• Familiarity with industrial control systems is a plus.
• ISA ISA99/IEC 62443 Cybersecurity Fundamentals Specialist Certificate is a plus.
• Microsoft or Cisco certifications are a plus (CCNA, CCNP, MTA, MCSE, etc.).

We are the world’s largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future.

At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.

Behind every success and innovation that has made a difference in the world, you will find a team of passionate people who helped make it possible. At Air Products, our talented people help each other and our customers thrive. We are driven to discover, care, and accomplish. To our colleagues, we are valued and respected teammates. To our customers, we are partners in creating value. To our communities, we are caring, involved neighbors and committed stewards of the environment.

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About Us

More than 23,000 passionate, talented, and committed employees from diverse backgrounds are driven by Air Products’ higher purpose to create innovative solutions that benefit the environment, enhance sustainability, and reimagine what's possible to address the challenges facing customers, communities, and the world.