Director of Sales

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The Director of Sales is responsible for leading the hotel’s sales strategy, driving revenue growth, and managing client relationships across all market segments to achieve business objectives.

Key Responsibilities:

1. Develop, lead, and execute strategic sales plans to achieve and exceed revenue targets across all market segments including corporate, leisure, MICE (Meetings, Incentives, Conferences, and Exhibitions), and government.
2. Manage and mentor the sales team, providing training, motivation, and guidance to ensure high performance and professional growth.
3. Establish and maintain strong relationships with key accounts, travel agents, event planners, and industry partners to drive repeat business and long-term loyalty.
4. Collaborate closely with the Revenue, Marketing, and Front Office teams to ensure alignment in pricing, promotions, and guest experience strategies.
5. Analyze market trends, competitor activity, and customer feedback to identify new opportunities and areas for improvement.
6. Participate in trade shows, networking events, and industry functions to increase brand visibility and strengthen partnerships.
7. Prepare accurate and timely sales reports, forecasts, and budgets for management review.
8. Oversee the preparation of proposals, contracts, and presentations for potential clients and partners.
9. Ensure compliance with all company policies and brand standards, maintaining the highest levels of professionalism and integrity.
10. Work with the Hotel Manager to set departmental goals, KPIs, and performance benchmarks.

Requirements:

1. Bachelor’s Degree in Business, Marketing, Hospitality, or a related field.
2. Minimum 5 years of sales experience in the hospitality industry.
3. Proven track record in meeting and exceeding sales targets.
4. Excellent communication, negotiation, and leadership skills.

Hotel & Accommodation Services 51-100 employees

Geno Hotel is a 4 star business class hotel, equipped with 244 rooms with 4 floors of dedicated CEO Suites. We aspire to deliver 5 star services despite being a 4 star hotel, with exquisite, professional and exceptional hospitality facilities to all our guests.

Geno Hotel consists of a Grand Ballroom with a maximum capacity of 800 pax with a décor which is second to none, also with a collapsible wall which can be subdivided into 4 function halls and 9 function rooms. There are 3 F&B outlets: an All Day Dining (Halal Certified), Bar & Restaurant, and a Chinese Restaurant with Dim Sum (Pork Free).

At Geno Hotel, we are looking for passionate people to join our team with a focus on career development and succession planning for all our talents. If you are passionate about customer service experience to deliver the best or nothing, we encourage you to explore the following positions that may fit your personality and career goals.

If you have the passion to deliver only the best to our guests, you will have a fantastic time working at Geno Hotel. We do not limit ourselves as a 4 star hotel but we exceed our customer service experience with 5 star hospitality.