Direct Sales Executive

Job Responsibility

• Generate leads and prospects using various modes including tele calling, online & field visits.
• Ascertain the customers' needs and wants and help the customer by recommending and selecting the right product/proposition within the Courts environment.
• Present products or services and deal with complaints and doubts.
• Contact potential or existing customers to inform them about a product or service using scripts.
• Keep records of calls and sales and update lead database.
• Proven experience as a sales executive with hands-on experience in digital sales.
• Proven track record of successfully meeting sales targets.
• Outstanding persuasion skills with the ability to resolve issues and address complaints.
• Ability to learn about products and services and describe/explain them to prospects.
• Push for sales attachments and services.
• Ability to accurately describe product features and benefits.
• Ability to comprehensively answer any customer queries regarding Courts, its products or services, warranties, product care, and maintenance.
• Ability to provide information regarding cash & credit facilities.
• Maintain knowledge of any changes in pricing of goods or services.
• Abide by the company rules & regulations.

Job Requirements

• Good communication skills in English & Bahasa Malaysia.
• High school certificate or equivalent (Min. SPM).
• Understanding of various digital platforms for online sales.
• Sales Executive: Min 2 years of relevant working experience.
• Basic understanding of customer service and processes, understanding of basic sales principles.
• Good product knowledge and excellent communication skills with superior people skills.
• Basic retail experience.

Job Benefits

• Medical Benefits (GP, Dental & Optical).
• Insurance Benefits (GHS, GTL, GPA).
• Free Carpark.
• Staff Purchase Discounts.
• EPF SOCSO.