Digital Manufacturing Operations Manager

Purpose Statement: The MGR - DMO is responsible for the effectiveness of the MES enterprise solution to satisfy Customer, Regulatory, and Plexus Quality Management Systems. The role will continually work with manufacturing to identify when systems solutions are required. The MGR - DMO is accountable for understanding the requirements of the business, customers, and manufacturing operations related to MES applications, architecture, and other digital operational system requirements (referred to as MES TEN+). By working with cross-functional stakeholders including end-users, the MGR DMO will support development with the wider digital operations organization.

Key Job Accountabilities:

1. MANUFACTURING SYSTEMS DEVELOPMENT: Define methods and standards for program development, lead requirements capture, and coordinate with the corporate IT team for gap closure as required. Lead configuration control of applications and drive site User Group meetings to ensure compliance and standardization. Accountable for both business analysis and solution implementation to deliver solutions that support zero defects, perfect delivery, customer service excellence, operational efficiency, and an intuitive user experience. This includes responsibility for business analysis and solution development, therefore developing MES Systems aligned with the business and customer needs.
2. MANUFACTURING SYSTEMS DEPLOYMENT: Responsibilities include leading deployment of solutions and full documentation control through the wider regional and site deployment teams, applying coaching and influencing. Inspire and lead Engineering Change within the region, including new technology implementation, global and regional initiatives, and best practices.
3. MANUFACTURING SYSTEMS PROGRAM AND EQUIPMENT ACCEPTANCE: Lead software installation, customer-specific application development, and software validation protocol standards.
4. NEW PRODUCT INTRODUCTION: Lead characterization of Manufacturing Systems strategies and solutions, including customer data analysis, automated placement programming, creation of certified drawings, and characterization of Bill of Material (BOM) components. Accountable for collaboration with other regions and Solutions Architects to align on solutions, share best practices, and deliver continuous improvement.
5. CONTINUOUS IMPROVEMENT: Implement continuous improvement programs and process controls related to global standardized processes. This includes deployment, monitoring, and improvement of key metrics.
6. Responsible for exemplifying and holding their team accountable to demonstrating the Plexus Core Values. The leader will focus on evaluating potential, driving succession planning, and ensuring their employees receive the development and coaching required to realize their full potential.

Education/Experience Qualifications:

1. Technical Degree or equivalent (Engineering, IT, Computer Sciences) required plus 10 years of industry experience in a practitioner-level role.

Other Qualifications:

1. N/A

Physical Requirements:

1. N/A

Travel Requirements:

1. N/A

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.