Digital Content Specialist

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.

The Global Digital Hub has newly been established within Roche Services & Solutions Center. Our main purpose is to strengthen the digital capabilities of Roche globally by supporting central initiatives with Social Media Management, Brand Support, Digital Publishing Services, Marketing Automation, Copywriting and Creative Design.

Your Opportunity:

A Digital Content Specialist is a technically-qualified person (expert) that strives to achieve business goals through web presence and digital platforms by supporting stakeholders in global projects.

The Digital Content Specialist supports key global communications stakeholders by consulting them on how to further develop their digital performance and ensure they leverage the available digital tools in order to meet their overall goals.

The Digital Content Specialist is expert in all aspects of digital project management, content management and publishing across different web platforms and is able to build out reporting metrics that supports the business in continuing their growth to meet KPIs and objectives.

As a Digital Content Specialist, you will work closely with the global Digital Marketing team in Roche Diagnostics to ensure the content on our globally managed websites, including diagnostics.roche.com, is well maintained, optimized and up-to-date. Your primary job will be to publish content prepared by our content team and marketing managers and to coordinate content approval. In this position you will be focusing on:

1. Being responsible for publishing and managing content for websites, overseeing editing of all content before website publication and building website pages to be in line with our design guidelines.
2. Triaging requests for content publishing with the right stakeholders, ensuring editorial outlook is up to date, providing feedback and suggestions on digital content (both on visuals and copies) and occasionally updating HTML, CSS on websites.
3. Conducting global content audits to identify gaps and redundancies in the site content.
4. Consulting with key global stakeholders to understand needs and to ensure that all content on the global websites provides the most impact or views.
5. Consulting on global site performance, trends, and suggesting next steps accordingly.
6. Guiding and training key global stakeholders to ensure common knowledge and experience across our operating landscape.

Who you are:

• You have 3-5 years of experience working with IT systems, platforms, website management and 3 years of experience in digital operations for an agency or large size companies.
• You have 3+ years of experience with Content Management systems (Storyblok preferred), system implementation expertise.
• You have 1-2 years of experience in large organisations, preferably healthcare industry or tech.
• You have basic understanding of coding (HTML, CSS, JS) and you are a quick learner, passionate about technologies and web.
• You are dynamic and flexible in working with different tools, you are creative, have strong problem-solving skills and able to work in a fast-paced global environment.

In exchange we provide you with:

• Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & trainings, the possibility of international assignments, internal position changes and the chance to shape your own career.
• A global diverse community: where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

The Roche Services & Solutions as well as People Support Solutions organisations located in Kuala Lumpur provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the APAC region. Today Roche employs altogether around 1100 employees in Malaysia.

Roche is an Equal Opportunity Employer.