Deputy Nurse Manager (DNM) - Outpatient Department

Deputy Nurse Manager (DNM) - Outpatient Department

About the role
As the Deputy Nurse Manager (DNM) - Outpatient Department at Sunway Medical Centre Velocity, you will play a vital role in leading and managing the Outpatient Department nursing team. This full-time position is based in Cheras, Kuala Lumpur and offers the opportunity to contribute to the strategic objectives of this progressive healthcare organisation.

What you'll be doing

• Oversee the day-to-day operations of the Outpatient Department nursing team, ensuring the delivery of high-quality, patient-centered care
• Develop and implement nursing policies, procedures, and best practices to enhance patient outcomes
• Collaborate with the Nurse Manager to set departmental goals and monitor performance against key metrics
• Provide guidance, mentorship, and support to nursing staff, promoting continuous professional development
• Participate in the recruitment, selection, and performance management of nursing personnel
• Liaise with other departments to coordinate patient care and foster interdisciplinary collaboration
• Contribute to the development and implementation of quality improvement initiatives
• Ensure compliance with relevant healthcare regulations, accreditation standards, and internal policies

What we're looking for

• Registered Nurse with a degree or diploma in Nursing
• Minimum 5 years of experience in a nursing leadership role, preferably in an outpatient or ambulatory care setting
• Strong clinical knowledge and expertise in nursing practice, with a proven track record of delivering high-quality patient care
• Excellent communication, interpersonal, and team management skills
• Ability to work collaboratively with cross-functional teams and effectively delegate tasks
• Proficient in problem-solving, decision-making, and critical thinking
• Commitment to continuous learning and professional development
• Strong organisational and time management skills