Dealer Network Manager (Automotive)

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Job Responsibilities

• Identifying, recruiting, and onboarding new automotive dealers in key markets.
• Negotiating dealership agreements and ensuring compliance with company policies.
• Evaluating dealer performance using KPIs such as sales volume, customer satisfaction, and service quality.
• Strengthening relationships with dealers through regular communication and visits.
• Implementing strategies to improve underperforming dealerships.
• Setting sales targets for dealers and ensuring alignment with company goals.
• Monitoring dealership sales performance and providing necessary support.
• Implementing promotional offers, seasonal campaigns, and incentive programs.
• Analyzing market trends, customer preferences, and competitor activities to refine sales strategies.
• Conducting training programs on new vehicle models, financing options, and customer engagement.
• Ensuring dealers are well-versed in product features, pricing, and aftersales services.
• Supporting dealers with tools and resources to improve showroom sales and customer experience.

Marketing & Brand Promotion

• Collaborating with the marketing team to execute local advertising and promotional campaigns.
• Ensuring brand consistency across all dealer locations, including showroom displays, digital marketing, and customer interactions.
• Organizing roadshows, test drive events, and dealership launch events.

Supply Chain & Inventory Management

• Coordinating with supply chain and logistics teams to ensure smooth vehicle distribution.
• Monitoring stock levels at dealerships and optimizing vehicle allocation based on demand.
• Addressing supply chain challenges to minimize delays and disruptions.
• Ensuring dealers provide high-quality customer service and aftersales support.
• Implementing initiatives to enhance customer satisfaction and loyalty.
• Handling escalated customer complaints related to dealer operations.

Reporting & Market Analysis

• Preparing sales reports, dealer performance evaluations, and market insights.
• Providing recommendations to senior management based on industry trends.
• Using CRM and dealership management systems to track sales and customer interactions.

Application Questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Network Manager?
• How much notice are you required to give your current employer?
• How would you rate your Mandarin language skills?

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