The department / team
You will join the Global Service Operation department, which delivers IT services for AXA’s entities and transversal components or intermediate products to other Products departments (e.g., Cloud, Workplace...) with the right quality of services.
We are relying on more than 220 people to handle product development in an agile way of working while taking care of major transformation programs, such as One DataCenter (aiming to define and implement the Datacenter strategic plan jointly with the AXA Entities) or the ATLAS program (a strategic program mixing Cloud solutions, Core IT optimization, infrastructure modernization, and technical services rationalization).
Our main missions:
- Be a cornerstone of the Cloud Strategy and accompany the Cloud Transformation having a specific role in the design and delivery of the new Infrastructure hosting platform, within our Datacenters (SDDC-POD), while supporting the migration to target platforms, by extending our solutions to the Cloud (PaaS).
- Migrate Technical Services to the new Cloud Target.
- Continue our department transformation into a global product-driven organization.
Job purpose
As a Product Owner, your main objective is to support the product manager on the PaaS database products within the Global Intermediate Products Team, to define the roadmap and develop the Cloud-oriented DB services.
Main missions
Your responsibilities include:
- Manage the day-to-day activities related to PaaS development activities within the agile framework with the support of the assigned Scrum Master.
- Deliver the roadmap in line with the defined objectives.
- Support the transition from IaaS to PaaS.
- Ensure to provide secure PaaS DB solutions, aligned with ITSCM security requirements.
- Ensure that the PaaS DB solution is well integrated within the AXA ecosystem, aligned with AXA standards.
- Support the entities on the onboarding of the PaaS DB services.
- Document and communicate to entities about the releases and new features.
- Update the catalog of service.
- Collaborate with different teams, including CTO, ATLAS program, and Group security to ensure the delivery of the project aligned with the strategy.
- Collaborate with CTO and Competency center to prepare the approval committee (Gate 0 to Gate 3).
- Help the Product manager to represent the team in the product committees.
- Contribute to the product lifecycle: Demand Management, Product backlog grooming.
- Support the product manager to build and maintain trust relationships with key users (including OPCO users) to keep track of real-life usage of the solution and remain aligned with user needs.
- Support the management of the relationship with the vendors and sourcing partners.
- Communicate about the product and engage with the DB/entity/cloud communities and DB stakeholders.
- Write clearly the items in the backlog, set priorities, and measure the achievement of benefits.
- Help evaluate business value and benefits.
- Work in close collaboration with the team to define what must be delivered.
- Accept/refuse the product increment in alignment with Product Managers.
- Empower the team members to contribute to the content of each iteration.
Experience
- 10+ years’ experience in IT engineering or operations, including at least 5+ as an expert in the cloud domain, in relation to Databases.
- Proven knowledge of the Database environment (on-prem, in the Cloud).
- Proven knowledge of end-to-end Cloud Technology architecture in a large-scale production environment.
- Proven experience with Agile and DevOps methodologies.
- Proven experience of Quality-of-Service accountability (SLA management, ITIL processes, etc.).
- Ability to work in international teams and a multi-cultural environment.
- Proven experience in driving projects to reach target goals.
- Proven experience in product development.
- Ability to work with minimal direct guidance, self-motivated, and proactive.
- Good communication skills to upper management and SMEs, entities.
- Good presentation skills.
- Experience working in dynamic, matrix-structured global organizations.
- Assertiveness, empathy, and active listening.
- Customer-centric approach.
- Ability to adapt to new circumstances.
- Curiosity about new technologies and ability to drive changes and evolution.
- Strong analytical, planning, and organizational skills with the ability to manage competing demands.
Technical skills
- Knowledge of coding and infrastructure as code.
- Knowledge of Puppet, Terraform, and/or Resolve is a plus.
- Knowledge of Database management.
- Knowledge of Cloud technologies (AWS/Azure).