Data Support Analyst

We are actively seeking a dynamic and proactive Data Support Analyst to join our team. The ideal candidate will play a key role in leveraging data for strategic decision-making, process improvement, and implementing innovative ideas. If you are known for your proactive approach, excel in Excel analysis, and have expertise in BI tools like Power BI, Tableau, Python, and R, we encourage you to apply.

Responsibilities:

• Lead the business analysis function, contributing to the development of data-driven strategies.
• Implement and share innovative ideas for data utilization and analysis.
• Take a proactive approach in identifying opportunities for data-driven improvements.
• Showcase advanced proficiency in Excel or Google sheet formulas for detailed business analysis and modeling.
• Utilize Excel for in-depth insights into complex datasets.
• Develop and implement interactive dashboards for effective data communication.
• Apply experience and knowledge in analyzing call center, customer services, sales, or telemarketing data.
• Provide actionable insights to improve performance and efficiency.
• Implement and maintain data governance practices to ensure data accuracy and integrity.
• Collaborate with cross-functional teams to streamline data processes.
• Collaborate effectively with teams to understand data needs and requirements.
• Communicate complex data insights in a clear and accessible manner.
• Stay updated on industry trends, emerging technologies, and best practices in business analysis.
• Proactively integrate new tools and methodologies for improved business analysis.

Requirements:

• Bachelor's degree in Data Science, Data Analysis, Business Analysis Statistics, Computer Science, Business Administration or a related field (fresh graduates are welcomed).
• Good proficiency in Excel Analysis or other Data analysis tools.
• Ability to speak in Mandarin is highly preferred to deal with Chinese stakeholders.
• Experience in call center, customer services, sales, or telemarketing analysis is highly preferred.
• Experience with programming languages and BI Tools such as Python, R, Power BI, Tableau is added advantage.

If you meet the qualifications for this position and are committed to ensuring accurate and compliant financial practices, please submit your resume and cover letter to hr_linda@wetop.marketing.

Note: Only shortlisted candidates will be contacted for further evaluation.