Data Scientist & Automation Specialist

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CelcomDigi Berhad (Registration No. 199701009694 (425190-X)) is Malaysia's widest and fastest network with more than 20 million users on our network. Officially established on 30th November 2022, we aim to serve the growing digital needs of our customers by leveraging our newly combined widest network footprint, distribution touchpoints, innovative range of digital products and services, and superior customer experience powered by over 4,000 top industry experts. We have clearly defined ambitions to advance the nation, inspire Malaysian society, and be a leader in inclusion and responsible business practices.

Responsibilities

• Identify Business Challenges: Collaborate with business stakeholders to understand their challenges, transform the way of work, discover automation opportunities, and implement digital automation strategies, resulting in enhanced operational efficiency and streamlined processes.
• Develop Automation Solutions: Architect, develop, and deploy automation solutions to optimize and streamline complex business processes across multiple functions, reducing manual intervention and increasing efficiency.
• Manage Bot Performance: Oversee the day-to-day operations of digital entities, ensuring their optimal performance and efficiency. Monitor performance proactively and troubleshoot issues based on log reports, maintaining seamless functionality across automated processes.
• Enhance Digital Tool Functionality: Augment digital tools by integrating advanced features such as RPA, data processing, automated reporting, and API orchestration, ensuring robust, scalable solutions that meet departmental needs. Using deep learning, advanced machine learning, and generative AI to resolve business gaps.
• Drive Continuous Innovation: Explore and adopt new technologies and methodologies to improve the capabilities and impact of digital tools. Leverage AI-driven solutions, including Generative AI, to develop innovative tools that address both internal operational and external business demands.
• Re-engineering Business Processes: Collaborate with business users to integrate automation and AI into cross-functional business processes to drive operational efficiency and efficacy.
• Drive a data-driven decision-making culture: Utilize cutting-edge technologies to extract actionable insights from data and improve data literacy in the organization by working together with HR to develop and deliver L&D programmes.

Requirements

• A minimum of 8 years of hands-on experience in AI/ML programming, including proficiency in cloud platforms, automation processes, and diverse use cases across various business functions.
• Experience in machine learning, and AI, particularly in the context of process automation.
• Experience in integrating different LLM models into business processes (Azure Open AI, Gemini, Claude, Llama).
• Proficient with cloud-based platforms such as Azure, AWS, and/or Google Cloud Platform (GCP).
• Good problem-solving abilities in dynamic, fast-paced environments.
• Good communication skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders.
• A commitment to staying current with the latest advancements in AI, automation, and related technologies.

Perks and Benefits

Medical Flex Plan, Device Voucher, 6-months maternity leave.