Data Scientist

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Cochlear's mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry's best clinical, research and support networks. That's why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life's opportunities.

The Opportunity

The Data Scientist will be accountable for leading the development, co-creation and implementation of advanced data analysis and tools to provide meaningful insights into data associated with customer feedback, product performance and quality. The role involves maximising the value of data through technology and processes, supporting data-driven decision making and cultivating actionable insights through collaboration with cross functional stakeholders.

Responsibilities include:

• Perform Data analytics and insights - analyze complex internal and external data sources.
• Perform rigorous data checks to ensure analysis accuracy and reliability.
• Conduct data profiling, segmentation, regression analysis, and clustering.
• Collaborate with relevant functions to understand data quality issues and improve data quality to support better decision making.
• Plan and conduct analysis using various technologies and techniques to drive actions.
• Design metrics framework to measure data quality, keep tracking of core metrics and understand root causes of metric movements.
• Build prototype dashboards & reports to provide self-service data trending / visualisation capabilities using existing and new BI tools that allows the user to make effective and efficient insights and decisions.
• Identify process improvement opportunities, proactively engage in and work collaboratively with stakeholders on its development and implementation.
• Identify and develop enhancements to systems that increase efficiencies through automation.

Position Specific Skills and Challenges

• Strong programming skills in SQL, Python and R
• Strong foundation in statistics
• Proficiency in data visualization tools - Tableau
• Excellent communication and teamwork skills to align data solutions with business and technical / non-technical audiences.
• Strong analytical and problem-solving skills with the ability to interpret complex data.
• Collaboration and Adaptability: work effectively with cross functional teams across different time zones.

Key Requirements

• Bachelor's degree in data science, statistics, mathematics, computer science, or a related field
• More than 3 years of experience in data science or a closely related field dealing with structured and unstructured data.
• Proven experience in data profiling, segmentation, regression analysis, and clustering.
• Experience in delivering analytics in the form of visualizations and interactive dashboards.
• Strong interpersonal skills and the ability to work effectively in a collaborative team environment.
• Able to communicate and collaborate with staff at all levels within their function and with other departments across a global team.

Cochlear Summary

Cochlear Malaysia provides shared services to support Cochlear's global operations. The growing team of professionals in Malaysia provides critical support in areas such as IT infrastructure and applications, development and testing, business intelligence development and support, procurement, customer service, service and repairs and returned device analysis engineering.

If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.