Data Researcher, Mandarin Speaker

About the Role:

Grade Level (for internal use): 07

About the Role: Data Analyst, Transcripts APAC (Mandarin Workflow)

The Team: Transcripts APAC Coverage (Mandarin)

Transcripts – The team is responsible for creating publication-quality transcripts of conference calls conducted by corporates. The team uses intelligent speech recognition software along with other state-of-the-art editing tools to deliver transcripts in real-time with the highest standard of quality.

Being a part of the team means getting immersed in something huge, exciting, and significant, and playing a relevant role in revolutionizing how transcripts are produced and delivered to clients.

At Transcripts, we produce written records of dictated or recorded speech of various investor events including Earnings calls, M&A calls, Investor Conferences, and Company Conference Presentations.

Responsibilities and Impact:

• Primarily responsible for the collection of country-specific (China - Mandarin) financial reports and conversion of the document to English transcription with the highest degree of quality output and timeliness goals.
• Complete the translation and conversion of native Mandarin documents to English utilizing the end-to-end transcription process.
• Independently handle projects/workflows or any other tasks at hand, delivering high quality and within deadlines.
• Fix data errors when needed and define country-specific policies together with members of the Quality Control team.
• Deep dive into data analysis of each allocated project and drive discussions to closure with stakeholders on workflow/procedure improvement through findings.
• Deliver on predefined individual and team targets.
• Identify new projects, lean/automation ideas, new policy proposals, and enhancements as part of daily work.
• Actively communicate and collaborate with other stakeholders within the Transcripts vertical.
• Provide input and ideas for improving quality and product enhancements related to the covered content sets.
• Assist in research for data/product initiatives.
• Troubleshoot problems or issues and provide support to the team.

What We’re Looking For:

• Bachelor’s Degree; Finance background will be an added advantage.
• Proficiency or native competency in Mandarin and English.
• Prior experience in transcription and/or translation/localization work is a plus.
• Able to carry out day-to-day BAU work with minimal assistance.
• Analytical mindset and strong logical reasoning.
• Good interpersonal and strong communication skills.
• Attention to detail, flexibility, and problem-solving abilities.
• Solution-oriented mindset and ability to detect issues with solutions.
• Client-centric mindset.
• Flexibility to work across various shifts including night shifts on a rotational or need basis.

About S&P Global Market Intelligence:

At S&P Global Market Intelligence, a division of S&P Global, we understand the importance of accurate, deep, and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

What’s In It For You?

Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

Our Values: Integrity, Discovery, Partnership.

Benefits: We take care of you, so you can take care of business. Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, and financial wellness programs.
• Family Friendly Perks: S&P Global has perks for your partners and little ones, too.
• Beyond the Basics: From retail discounts to referral incentive awards.

Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets.

Equal Opportunity Employer: S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.