Data & Finance Support Engineer (L2)

Responsibilities:

• Provide L2 support for data and finance applications, addressing user issues and maintaining SLAs.
• Manage and troubleshoot data integration workflows using Informatica ETL tools.
• Monitor and optimize data warehouse systems, ensuring data integrity and performance.
• Perform root cause analysis for recurring incidents and suggest preventive measures.
• Collaborate with development teams to transition new features and updates to production.
• Monitor system performance and capacity, forecasting future requirements.
• Adhere to incident and change management processes, maintaining accurate documentation.

Requirements:

• Bachelors degree in Computer Science, Information Technology, or a related field.
• Proficiency in Unix/Linux commands and shell scripting.
• 3-5 years of experience in application support or development, with a focus on data integration and finance systems.
• Strong SQL skills with experience in Oracle or MS SQL databases.
• Expertise in Informatica ETL and data warehouse systems.
• Familiarity with Java application servers and web servers is a plus.
• Knowledge of OpenShift, Microservices, VM, and Networking is advantageous.
• Excellent problem-solving and troubleshooting abilities.
• Strong verbal and written English communication skills.
• Willingness to work in shifts.