Data & Finance Support Engineer (Informatica ETL- L2)

Responsibilities:

• Provide L2 support for Data & Finance applications, addressing incidents, queries, and user requests promptly.
• Troubleshoot and resolve application issues within SLAs while conducting root cause analysis to prevent recurrence.
• Manage and support workflows using Informatica ETL and data warehousing tools to ensure data accuracy and integrity.
• Monitor system performance and capacity, forecasting future requirements to maintain optimal operations.
• Work closely with development teams to implement resolutions and deploy application updates into production.
• Ensure compliance with incident, problem, and change management processes, maintaining detailed documentation.
• Participate in infrastructure upgrades, Disaster Recovery (DR), and Business Continuity Management (BCM) activities.
• Utilize skills in Oracle/MS SQL, Unix/Linux, Control-M, and shell scripting to support and maintain critical systems.

Requirements:

• Bachelors degree in Computer Science, Information Technology, or a related field.
• 3-5 years of experience in application support or development, with a focus on data integration and finance systems.
• Experience with Hadoop, Teradata, BI tools (Power BI, QlikSense), and campaign management tools.
• Familiarity with banking regulatory processes such as GL, MAS, GST, and risk reporting.
• Proficiency in: Unix/Linux systems and shell scripting., Oracle/MS SQL/MySQL databases and advanced query skills, Batch scheduling tools such as Control-M.
• Prior experience in the banking and finance domain, including knowledge of financial systems such as GL, MAS, GST, and regulatory reporting.
• Hands-on experience with ETL tools like Informatica and data warehousing technologies.
• Familiarity with application servers (e.g., WebSphere, Hadoop, Cloudera, etc.).
• Exposure to big data tools and frameworks (e.g., Hive, Impala, Spark, Kafka) is a plus.
• Willingness to work in 24x7 shift-based environments.
• Ability to participate in on-call support for critical incidents and operational challenges.
• Certifications in Informatica ETL, Oracle, or Unix/Linux systems.
• Experience with regulatory compliance frameworks and financial risk management tools.