Data Center Technician

The Offer

• Great work environment
• Work within a company with a solid track record of success
• Opportunity to make a positive impact

Ideal Candidate

You will be responsible for:

• Escalating technical issues to the relevant parties when needed and following up until the issues are closed.
• Ensuring all standards and procedures are followed and maintained.
• Answering queries and resolving issues related to the usage of standard applications and IT services.
• Providing monthly help desk reports.
• Designing, maintaining, and supporting the network infrastructure.
• Monitoring system performance and ensuring reliability and availability.
• Recommending infrastructure solutions to meet business requirements in compliance with IT policy & procedures.
• Providing Level 2 support and troubleshooting as required.

The Profile

• You possess a Degree/Diploma in Computer Science, Engineering, or a related field.
• You have at least 1 year of experience, ideally within a Helpdesk/Technical Support or Network Engineer/Systems Engineer role.
• You have excellent communication and interpersonal skills.
• You pay strong attention to detail and deliver work that is of a high standard.
• You are highly goal-driven and work well in fast-paced environments.
• You are a strong team player who can manage multiple stakeholders.

The Employer

Our client is an IT service provider that offers a wide range of services to businesses across all sectors. Our client works with the industry’s top vendor partners and leverages our well-developed relationships to share resources with you.