Data Analyst

Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey.

The Business Process Analytics & Modelling Team enhances its broad product and consulting expertise by adding the innovative AI based package "Celonis" to its Portfolio. To support and accelerate the value creation with this new product, the team is searching for you as a Senior Data Analyst for Process Analytics.

Responsibilities and Key Outcomes

• Develop and operate the Business Process Analytics systems of BASF based on Celonis process mining tool.
• Advise our internal business partners on requirements in the area of Business Process Management (esp. Analytics) / Process Mining and structured recording of customer requirements.
• Support the implementation of new functionalities as part of our DevOps team and take over the coordination and implementation of the technical implementation and its integration into the IT infrastructure of BASF.
• Responsible for the Extraction, Transformation and Loading of the data and for the creation and maintenance of the data models and the implementation of management dashboards.
• Plan and manage analytics projects independently of business processes with different content and strategic importance.
• Business Consulting and Technical Consulting with Process Designers and Analysts
• You analyze and solve complex incidents as well as technical malfunctions and advise users in the event of problems.
• By using the documentation and quality assurance tools, you actively tackle the root cause analysis of malfunctions and problems and solve them effectively.
• In close cooperation with key players within and outside the team as well as with our external providers, you will coordinate the provision of services taking into account agreed service level agreements (e.g. reaction times, solution times, availability, readiness).
• Do User Acceptance Tests together with Internal Business Partners
• You will ensure the further development of expertise within our DevOps team.

Job Requirements

Education and work experience

• Bachelor’s degree in computer science, Informatics, business informatics or in a comparable field.
• Minimum 3 years’ experience in Business Process Analytics / Process Mining (e.g. Celonis, SAP BI, Tableau, Power BI, Qlik, etc.) and in Databases (Oracle, SQL).

Technical & Professional Knowledge (mandatory)

• Admin role in Celonis, responsible for data modeling, support others on data analysis.
• Experience in Database systems like SQL, build data models, using Kafka interface to provide data from SAP to Celonis.
• Responsible for development in Celonis.
• Business Consulting / Technical Consulting skills.
• Know-how in Extraction, Transformation and Loading (ETL) of data.
• Strong analytical thinking and structured mindset.
• Fluent communication skills in English.

Technical & Professional Knowledge (additional plus/nice to have skills)

• Experience in business process modelling using Business Process Model & Notation (BPMN 2.0).

As one of the world’s largest chemical companies, BASF is on a mission to create chemistry with a sustainable future. The Digital Hub Kuala Lumpur, alongside four other Digital Hubs across the globe, are part of the Global Digital Services team, which is the technology powerhouse driving our vision. As an integrated hub focused on digital growth and innovative business solutions, you will find many opportunities to create an impact here.

Whether you want to streamline processes with robotics automation, deep-dive into emerging technologies, or help tell the story of BASF – we have you covered. By investing in best-in-class tools and encouraging cross-functional collaboration, we empower our people to be curious and pursue any area of the business that interests them. The bottom line? We want you to bring your differences and spark positive evolutions in BASF.