Customer Support Executive
Job description
JOB SCOPE:
- Provide exceptional customer service through live chat, email, and inbound/outbound calls, ensuring a seamless experience.
- Address customer inquiries promptly and deliver accurate information on product features, benefits, and pricing.
- Foster strong customer relationships by conducting proactive follow-up via calls and emails.
- Consistently achieve and exceed individual and team KPIs and performance targets.
REQUIREMENTS:
- Candidate must possess at least SPM
- No experience needed
- Immediate Starters
- Excellent command of English in both verbal and written communication
Job Types: Full-time, Fresh graduate
Pay: Up to RM2,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development