Customer Support – Accounting Management / Receivable

Customer Support – Accounting Management / Receivable

Customer Support – Accounting Management / Receivable

Job Location: Kuala Lumpur - Malaysia

Our Department: Transportation

What You Will Do

• Alignment and ensure compliance with HQ accounting process / Guidelines
• Support New account verification during On boarding of New Carrier / Shipper
• Provide Internal documentation support required based on different Asia country payment requirement
• Check and Maintenance TPA for account section data accuracy especially New Carriers
• Support Monthly invoice run by HQ – Check for error and follow up on specific Carrier / Customer’s invoice submission requirement
• Ensure Customer’s PO details is provided, updated in PA and account dept
• Liaise and troubleshoot payment issue with Customer Account owner or shipper customer support
• Raise ticket to Account for carrier's credit notes
• Daily / monthly Reconciliation of invoice payment made vs Invoiced
• Ensure Monthly AR report accuracy with Roedl/ Agreed Credit terms currently not captured
• Send monthly SOA to Customers especially late payment customers
• Monitor and Manage all account Receivable issue with Asia Based Customer
• Follow up and work with customer on outstanding invoices for payment within Credit terms
• Freight Audit customer's payment management
• Support account Annual external Audit process

What Skills & Experience You Should Bring

• Basic IT-Knowledge: MS Office- Word, Excel, Google Mail, PowerPoint
• Studies in Accounting (Major in Operations/ transportation field a plus)
• Excellent spoken and written English (Mandatory) & Local native language
• Ability to speak & write English or Chinese language will be a plus.
• Outstanding communication and interpersonal skills
• Self-motivated, independent and solution-oriented individual with a focus on customer

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