Customer Service Executive

We're conveniently located in Subang Jaya, accessible by LRT Putra or KTM Subang Jaya station. No long commutes for you!

Job Responsibility

• Handle phone-in enquiries of members in respect to product/e-wallet/promo
• Advise on latest promotions and mechanics. Manage feedback/complaints
• Liaise with back-end support to solve members' issues/queries/concerns
• Provide accurate and efficient processing of case escalation or support work related to the clients' processes & approach

Job Requirements

• Excellent communication verbal & written in English & Bahasa Malaysia
• Diploma / Degree in any field
• Experience working in a customer service environment would be an advantage
• Fresh graduates are also encouraged to apply
• Able to commit to shift hours (rotational shift working environment); earliest shift starts at 7am, last shift ends at 10.00pm

Job Benefits

• Salary Up to RM2600 (based on experience)
• Nearby LRT/KTM Subang Jaya
• Medical
• EPF
• SOCSO