Customer Service Executive

Job Responsibility

• Deliver exceptional service and solutions to customers
• Providing background support to our customers
• Work with leading technologies and systems while having a dedicated team of leaders and peers to support you each and every day

Job Requirements

• High school diploma or equivalent
• Mobile Gaming / Live Chat / Customer Service need 1 year experience (Required)
• Experience in customer service and/or call center
• Mandarin speaker preferred
• Excellent verbal and written Mandarin and English communication skills; candidates will complete a language test to assess fluency
• Ability to communicate in written professional English
• Experience in live chat and email reply is fundamental
• The ability to navigate in several computer platforms simultaneously
• Familiarity with Microsoft Office tools

Job Benefits

• EPF/SOCSO
• Attendance bonus
• 100% Work from home
• Medical benefits
• Paid training
• Advancement opportunities – 80% of our frontline leaders have been promoted from within