Customer Service Assistant

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

RM 2,000.00 - 2,500.00 (Malaysian Ringgit)

About the job Customer Service Assistant

Position: Customer Service Assistant - Permanent

Company Overview:

Agensi Pekerjaan Talent Recruit Sdn Bhd is a leading recruitment agency in Malaysia, providing top-notch talent solutions to various industries. We are currently seeking a Customer Service Assistant for our client, a telecommunications company based in Kuala Lumpur.

Job Description:

As a Customer Service Assistant, you will be responsible for providing general customer services and act as a selling point for the company's products and services to potential customers. Your main goal is to enhance customer experience as well as to increase sales and revenue within your designated outlet.

Key Responsibilities:

1. Greet and assist customers with their inquiries, product selection, and purchasing decisions.
2. Promote and sell telco products and services to potential customers in assigned outlets.
3. Build and maintain relationships with customers to ensure customer satisfaction and retention.
4. Collaborate with team members to achieve the company's objectives & vision.
5. Provide excellent customer service to ensure a high level of customer satisfaction.
6. Educate customers about the features and benefits of telco products and services.
7. Adhere to company policies and procedures at all times.

Requirements:

1. Minimum SPM qualification or higher / Fresh Graduates are welcome!
2. Previous sales experience in the telecommunications industry is preferred.
3. Strong communication and interpersonal skills.
4. Ability to work independently and in a team environment.
5. Positive attitude and self-motivated.
6. Willing to work on weekends and public holidays.
7. Malaysian citizens only.

This is a permanent position with our client.

If you are passionate about providing excellent customer service and have a strong interest in sales to earn commission in the telecommunications industry, we want to hear from you! Join our team as a Customer Service Assistant and be a part of a dynamic and growing company.

Consultant in charge:

Mesha | mesha@talentrecruit.com.my | 016-394 2898 (WhatsApp)